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10

This part of the body is often called the most expressive in nonverbal communication.

What is the face?

10

This body part is used in greetings differently around the world—e.g., bowing, kissing, shaking.

What is the hand?

10

Eye contact is seen as confident in some cultures, but as rude in others—especially in this region.

What is East Asia?

10

This type of communication uses spoken or written words.

What is verbal communication?

10

The idea that what is not said can be as powerful as what is said

What is the power of silence?

20

This occurs when the listener understands a message differently than the speaker intended.

What is miscommunication?

20

Zoom, Teams, and Google Meet are all examples of this communication method.

What is video conferencing?

20

A dramatic pause in a movie often signals this.

What is tension or suspense?

20

In advertising, bright colors and fast editing are used to grab this.

What is attention?

20

People use avatars, bios, and posts to construct this online version of self.

What is digital identity?

30

This term describes short, attention-grabbing videos that dominate social media.

What are reels or TikToks?

30

In Arab cultures, showing this body part can be disrespectful.

What is the sole of the foot?

30

Lack of tone and body language often causes confusion in this type of communication.

What is email or online messaging?

30

In customer service, repeating the customer’s words shows this skill.

What is active listening?

30

Over-reliance on screens for interaction may lead to this paradox: more connected but more alone.

What is hyperconnected isolation?

40

In India, a side-to-side head nod may mean this.

What is agreement or acknowledgment?

40

In some cultures, extended silence shows respect. In others, it may be interpreted this way.

What is awkwardness or disinterest?

40

When someone avoids eye contact, fidgets, or shifts weight, they may be showing this.

What is nervousness or dishonesty?

40

This communication skill helps reduce misunderstanding by rephrasing what you heard.

What is paraphrasing?

40

People often use rhetorical questions to achieve this effect.

What is persuasion?

50

Many people now experience this when checking their phone for messages that aren’t there.

What is phantom vibration syndrome?

50

A speaker might use repetition, rhythm, or emotional appeals to do this.

What is persuade?

50

In a job interview, avoiding slang and using formal vocabulary shows this.

What is professionalism?

50

The act of lightly touching someone during a greeting or farewell is considered this kind of cue.

What is a social or tactile cue?

50

A slow head shake may indicate disagreement, while a fast one may signal this.

What is disbelief, urgency, or frustration?