PATIENT CARE
The ability to understand and share the feelings of another.
What is empathy
This is the safety practice used when administering medication to patients
What are the 6 rights of medication administration
This standard is used to prevent a patient from experiencing an adverse medication reaction
What is updating the allergies and medications
This is the medical term for "runny nose"
What is rhinorrhea
The practice of taking action to preserve or improve one's own health
What is self-care
These five fundamentals of communication are used to communicate with patients in a way that decreases patient anxiety, increases patient compliance, and improves clinical outcomes
What is AIDET
This system is used for detailed documentation that outlines an event, its result, and the parties involved
What is MIDAS
This section of the medical record is used to address the patient's daily lifestyle habits, and ensure they are receiving the best care possible to stay healthy
What is health maintenance
Cholecystectomy
What is the surgical removal of the gallbladder
The process through which two or more professional colleagues work together to reflect on current practices; expand, refine, and build new skills; share ideas; teach one another; or solve problems in the workplace
What is peer coaching
This tool is used to gauge the patient experience, and identify areas of improvement
What is the patient satisfaction survey
This tool is used to help in making decisions
What is STAR (Stop, Think, Act, and Review)
These processes are performed by the rooming staff when a patient presents with a certain medical condition for diagnostic and monitoring purposes
What is point of care testing or POCT
The suffix that means disease
What is -pathy?
The means to facilitate the coordination of patient care across conditions, providers, settings, and time in order to achieve care that is safe, timely, effective, efficient, equitable, and patient-focused
What is clinical integration
This protocol is used when making sure the right patient is being serviced
What is the two-patient identifier rule
This occurs when two individuals work together before and during a specific action to prevent an error by the performer
What is peer checking
These are the clinical bread and butter of every patient visit, and the first indicator that something may need to be addressed
What are patient vitals
Painful inflammation and stiffness of the joints
What is arthritis
The combined action of a group of people, especially when effective and efficient
What is teamwork
This tool is used to assist in how to communicate a patient's health information
What is HIPAA
This practice is the most common method used to reduce the risk of exposure, and prevent infection in a healthcare setting
What is hand hygiene
A test performed or medication that can be given to a patient while rooming them without an order from a provider
What are standing orders
Cardiology
What is the study of the heart
Relaying information to get a point across
What is effective communication