Quality
Service
MA Knowledge
Potpourri
S&V
100

What are the 4 Send out Labs that are needed at a first time testing visit

      IPTH, UMA, HEP and A1AT

100

What lab test do you send out a Discolored urine? 

Urine culture 

100

You are administering a Prevnar 20 vaccine to a regular size adult using their deltoid muscle.  What is the appropriate needle length?

1"

100

Which of the following terms means "surgical removal of the uterus"?

Hysterectomy

100

What is always required prior to performing a Quantaflo?

Warming of the feet

200

What is blood pressure cut off for a patient scheduled for spirometry? 

200/140.

200

When is CDQ questionnaire need to be completed? 

WV (welcome visit)

200

Which screening helps identify non-medical factors that can impact a persons health and well-being such as housing, food security, transportation, and safety?

SDOH (Social Determinants of Health)

200

Which 2 labs are being removed from the S&V Program in Q2?

PTH and UMA

200

What are the 5 required verbal screenings at the WRV?

Cog screener, PHQ9, SDOH, VES, Audit-C

300

If Creyos screener is positive, What is the next steps for patient?  

Patient will return Problem visit within 2 weeks for a Creyos Assessment 

300

What is the blood pressure goal for our patients?

 <140/90

300

What does Oak Street Health consider to be a normal range for BNP?

0-35

300

Who is our Regional Medical Director?

Patrick Vinck 

300

What is the passing FEV1/FVC best score for pre-spiro?

Greater than or equal to 70%

400

What is the BNP Normal range? 

35

400

What type of needle do you avoid when drawing a CBC?

Butterfly 

400

You are rooming a new patient who is 68 years old and has previously received a PPSV23.  Which pneumococcal vaccine is preferred to complete the series?

Prevnar 20

400

What is the correct cadence for a patient who is tiered as "good"?

Every 3 months

400

What is the appropriate way to register a Zio Patch?

Through GWY.

500

What do you do if you get an abnormal blood pressure reading?

Use Connex BP Monitor to get the average reading.

500

Can MA/RN perform ear lavage if there is no provider in clinic?

NO

500

What is the first step when applying a Zio Patch?

Shave the area

500

How many minutes does Quantaflo need to be warmed up for and what position does patient have to be ? 

5 minutes and supine/feet elevated 

500

How many points is S&V worth in Q2 and what are the silver/gold thresholds? 

12 total points

10 for gold

8 for silver