Urology 101
Operating Systems
Patient Care Team
200

A test to check if you emptied your bladder 

What is a PVR?

200

Sends a link to patients to confirm and register for their upcoming appointment.

What is Phreesia?

200

Captures insurance cards/ID, completes registration, schedules follow ups and provides education and follow up material.

What is front desk personnal?

300

A soft hollow tube, which is passed into the bladder to drain urine

What is a catheter?

300

Used to schedule appointments, input demographics and billing

What is Allscripts PM?

300

Documents visit, enters treatment plan, provides instructions and places orders for follow up care 

What is a provider?

400

A procedure that allows your doctor to examine the lining of your bladder and the tube that carries urine out of your body (urethra)

What is a cystoscopy?

400

Where I go to order medical supplies and enter usage.

What is Workday?

400

Takes patients calls, inputs demographics and schedules appointments 

What is Patient Assistance Center?

500

A test that examines the visual, chemical and microscopic aspects of your urine

What is a urinalysis?

500

Used to document patient visits, treatments, enter vitals and enter treatment plan

What is Veradigm EHR?

500

Enters vitals, administers treatments, process labs and send documentation to provider for review 

What is a MA?