Anatomy and Physiology
Human behavior and professional communication
Phlebotomy
Financial Practices
100

This fatty material protects and insulates nerve fibers:

a. myelin

b. dendrites

c. neurons

a. myelin

100

Which of the following is the best example of nonverbal communication:

a. body language

b. feedback

c. messages

a. body language

100

The gauge of the needle indicates the following relationship: the larger the number, the

a.longer the needle

b.shorter the needle

c.smaller the diameter of the bore

c. smaller the diameter of the bore

100

When a charge is made to an account it is called a(n):

a. posting

b. credit

c. debt

c. debt

200

This organ is located in the left upper quadrant

a. thymus

b. spleen

c. appendix

b. spleen

200

Maslow's hierarchy of human needs is based on the concept that

a. security is the most basic and important need

b. a safe environment is placed above all other needs as the number one requirement of all persons.

c. physiologic needs are the most basic but necessary for a person to progress any further toward reaching self-actualization.

c. physiologic needs are the most basic but necessary for a person to progress any further toward reaching self-actualization.

200

If the blood is drawn too quickly from a vein, the vein will have a tendency to:

a.bruise

b.roll

c.collapse

c. collapse

200

The most common schedule for billing patients is

a. weekly

b. bimonthly

c. monthly

c. monthly

300

The term inguinal pertains to what area or structure of the body:

a. intestines

b. groin

c. umbilicus

b. groin

300

This technique helps to encourage further comments from patients, the interviewer can repeat what the patient said using open-ended statements that require the patient to respond.

a. summarizing

b. reflecting

c. listening

b. reflecting

300

In drawing blood samples, which of the following should be performed first?

a.identify the patient

b.find the vein

c.clean the site

a. identify the patient

300

At the end of each calendar year, the employer is required to provide a statement to each employee of the year's total gross income and taxes withheld. This form is called:

a.W-2

b.W-4

c.FICA

a.W-2

400

This term describes a solution that has the same concentration as cell fluid:

a. intercellular

b. isotonic

c. hypnotonic

b. isotonic

400

These psychological behaviors that protect a person from guilt and shame 

a. language barriers

b. cultural differences

c. defense mechanisms

c. defense mechanisms

400

The depth of a cut made by a lancet for a heel stick on a full-term infant should be no more than:

a. 1.5 millimeters

b. 2 millimeters

c. 2.8 millimeters

b. 2 millimeters

400

A chart or table that includes a list and total of all the debit and credit accounts for a medical practice is a(n)

a.monthly trial balance

b.aging analysis

c.check register

a.monthly trial balance

500

The term hydronephrosis means:

a. excessive urine

b. inflammation and infection of the renal pelvis

c. distention of the renal pelvis resulting from obstructed flow of urine

d. distention of the renal pelvis resulting from obstructed flow of urine

500

These communication techniques are are included when interviewing a patient

a. stereotyping

b. reflecting and summarizing

c. bargaining and acceptance

b. reflecting and summarizing

500

The single most important way to prevent the spread of infection in a hospital or other health care facility is

a. always wearing gloves

b. hand washing

c. avoid breathing on patients

b. hand washing

500

If a medical practice periodically had unexpected expenses and needed a loan, the practice owner could apply for:

a.additional petty cash

b.reconciliation 

c.a line of credit

c. a line of credit