Mac Basics
This family of chips powers most current Macs and delivers fast performance with great battery life.
What is the Apple silicon chip?
This Apple accessory allows precise writing and drawing on iPad.
What is Apple Pencil?
This device is best for traditional laptop workflows like file management.
What is a Mac?
This feature lets you copy on one Apple device and paste on another.
What is Universal Clipboard?
This Mac security feature checks downloaded apps to help protect against malware.
What is Gatekeeper?
This macOS feature helps you quickly find apps, files, and settings.
What is Spotlight?
This primary interaction makes iPad different from Mac.
What is touch?
This device is most commonly used for note-taking and drawing.
What is an iPad?
This feature allows you to start work on one device and finish on another.
What is Handoff?
This is why AppleCare+ should be discussed even when a customer is confident with technology.
What is protection and peace of mind?
This feature allows a Mac to use an iPad as a second display.
What is Sidecar?
This iPad feature allows two apps to be used side-by-side.
What is Split View?
This device supports full desktop apps like Xcode and Final Cut Pro.
What is a Mac?
This feature organizes open windows into focused groups.
What is Stage Manager?
This is why many customers choose MacBook Air instead of MacBook Pro for everyday use.
What is a lighter design with excellent performance and long battery life? ( + Price, etc.)
This is the biggest everyday benefit customers notice when using Apple silicon Macs.
What is faster performance and longer battery life?
This built-in feature allows iPad users to quickly take notes from anywhere on the screen.
What is Quick Note?
This device can be used as a Mac display while still working independently.
What is an iPad?
This feature lets you scan documents with iPhone directly into Mac.
What is Continuity Camera?
This is the main advantage of iPadOS when compared to macOS.
What is a touch-first experience designed for creativity and mobility?
This is how you access startup options on an Apple-silicon Mac.
What is pressing and holding the power button during startup?
This is why customers can use iPad comfortably at home, at work, or on the go.
What is portability?
This is an important question to ask before recommending a Mac or iPad.
What is “How will you use it?”
This is the main reason Apple devices work so well together.
What is the Apple ecosystem?
This is a great way to respond when a customer says, “I already have a laptop — why do I need an iPad?”
What is positioning iPad as a complementary device?(creativity, portability, and flexibility)