GED
Community Resources
What Would You Do
Registration and Intake
Know Your Program
100

What are the four subject areas on the GED test?

Reasoning Through Language Arts, Mathematical Reasoning, Science, and Social Studies

100

Name one community resource that can help a student obtain food.

A food pantry, community meal program, or organization that assists with food-benefit applications.

100

A student approaches you with a question you cannot answer. What is your next step?

Acknowledge the question, contact the appropriate staff member or consult an approved resource, and follow up with the student.

100

What is the difference between registration and testing?

Registration gathers required information and completes enrollment-related steps. Testing assesses skills to help determine appropriate placement. Registration must be completed before testing under your stated procedure.

100

What does MA&CE stand for?

Manchester Adult and Continuing Education.

200

What is the difference between a GED practice test and the official GED test?

The GED Ready practice test helps identify readiness and areas to study. The official GED subject tests count toward earning the credential; passing practice tests does not earn it.

200

Where could you refer a student who needs help finding a job or preparing a résumé?

An American Job Center or another workforce agency offering job-search and résumé assistance.

200

A student has missed several classes and has not responded to your first outreach attempt. What would you do next?

Review attendance, attempt another approved contact method, coordinate with the teacher, document outreach, and follow the program’s attendance procedure.

200

What forms, identification, and fees must be addressed before a student’s testing appointment?

Complete registration, address the required identification, obtain the signed Student Commitment Form, collect the $20 testing fee, and assign a testing date. Use the current intake checklist for any additional required forms.

200

Name three programs or services available through MA&CE.

Accept any three confirmed offerings, such as ESL, GED preparation, ABE, CNA, counseling/case management, or college and career readiness support. Confirm your current offerings before scoring.

300

A student says, “I failed one subject, so I have to start all over.” How would you respond?

You do not have to start over. You can focus on the subject you haven’t passed and prepare to retake it.”

300

A student is missing class because they cannot find childcare. What resources could you explore with them?

Childcare referral services, childcare assistance programs, and providers whose hours fit the student’s schedule. Explore class-schedule options as well.

300

Your log says only, “Spoke with student.” What information should you add to make it a useful case note?

Add the contact date and method, purpose, relevant student concern, assistance provided, student response, and next steps—including who will follow up and when

300

A new student arrives at the Portable Building asking to register. What should you do according to our current procedure?

Direct the new student to 555 Main Street to complete registration under the procedure you shared. Explain the next steps clearly.

300

What are the responsibilities of a counselor or case manager when supporting students in an assigned class?

Connect with students, monitor attendance and progress, identify barriers, provide or coordinate support, communicate with teachers, complete accurate logs, and follow up.

400

What should a counselor or case manager review with a student before recommending that they schedule an official GED test?

Review practice-test results, teacher feedback, areas needing improvement, current testing eligibility, identification, scheduling, and any approved accommodations.

400

A student needs housing assistance and has limited English. How would you help them connect with an appropriate resource?

Identify an appropriate housing resource, help the student understand the referral, arrange language assistance when available, and follow up on whether they connected.

400

A student becomes upset because a staff member is unavailable. How would you respond while maintaining appropriate boundaries?

Remain calm, acknowledge the concern, explain the staff member’s availability and access expectations, and offer an appropriate alternative or appointment. Seek assistance if the interaction escalates.

400

A student completes online registration and believes they can immediately attend testing. What remaining steps would you explain?

Explain that an online submission is the first step. The student must attend an appointment at 555 Main Street for identification, the commitment form, the testing fee, and a testing date. Walk-ins or same-day registration at testing sessions are not permitted under your stated procedure.

400

A student wants to change classes or move from daytime to evening classes. What steps should staff follow?

Discuss the request and reason with the student, coordinate with the appropriate staff, confirm the receiving class and start date, arrange roster/LACES updates through designated staff, and document the change.

500

A student has attempted the same subject several times without passing. What support plan would you develop with the student and teacher?

Review score reports with the student and teacher, identify specific skill gaps, arrange targeted instruction or tutoring, set a study schedule, and reassess readiness before another attempt.

500

After making a referral, what follow-up should you complete and document to find out whether the student received assistance?

Document the referral date, resource, assistance requested, whether the student connected, any remaining barriers, and the next follow-up step. A referral alone does not confirm that services were received.

500

A student tells you they may withdraw because of work, transportation, and family responsibilities. How would you develop and document a plan with them?

Ask about the barriers and the student’s goals, explore workable class options and referrals, involve relevant staff, agree on specific next steps, and document the plan and follow-up date.

500

How does the registration process differ for new students, returning students, and students registering during the summer?

New students begin online or at 555 Main Street. Returning students follow the designated process for their trimester. Summer returning-student registration takes place at the MHS Portable Building; students who did not post-test in Trimester 3 must complete summer registration and testing requirements. Confirm the exact returning-student steps for each trimester in your current procedure.

500

How do teachers, counselors, case managers, and office staff coordinate to support a student from enrollment through completion?

Office staff coordinate registration and records; teachers provide instruction and academic feedback; counselors and case managers monitor progress, address barriers, and coordinate support. Staff communicate and document updates so students receive consistent guidance through completion.