Member
A member emailed us the following prompt:
"Hi Wild Alaskan! I just noticed a charge for $131.88 on my Credit Card. I am out of town for the next month, and I am hoping to cancel this charge."
Which macro would we respond with?
SHORTCUT-PENDING SHIPMENT BLURB
A member emailed us the following prompt:
"Hello! I just placed my first order, but I did not receive my $15 discount! Can I still get it?"
Which macro would we respond with?
REQ-ACT-PLAN-DISCOUNT NOT APPLIED
A member emailed us the following prompt:
"Hi Wild Alaskan! My fish box just arrived, and everything was frozen, BUT all my labels fell off my fish! Why? Is the adhesive not strong enough? How will I know the difference in fish?"
Which macro would we respond with?
ISS-OI-FF-LABELS OFF
A member emailed us the following prompt:
"Hi Wild Alaskan! I am a regular member with you, and I just received my monthly box of Salmon. However, instead of my 12 pieces of Salmon, I received 12 pieces of white fish! I really enjoy Salmon -- what happened?"
Which macro would we respond with?
ISS-OI-FF-MISPACK
A member emailed us the following prompt:
"Hello Wild Alaskan. I requested for my boxes to be delivered by ringing my doorbell, but the carrier did not do that. Why?"
Which macro would we respond with?
A member emailed us the following prompt:
"Hi Wild Alaskan! I absolutely love your Halibut. I was hoping to receive a box of only Halibut for my future orders - can you help me?"
Which macro would we respond with?
REQ-ACT-BOX-HALIBUT
A member emailed us the following prompt:
"$131.88 for 12 pieces of fish? Why are you charging so much?!?!?!?!?!"
Which macro would we respond with?
REQ-INFO-PRC-PRICE RESISTANT BLURBS
A member emailed us the following prompt:
"Hi Wild Alaskan! Thanks for delivering my first box. Sadly, I opened it, and all my spot prawns were spilled out all over my box. Are they okay to eat still? I was so excited to try them!"
Which macro would we respond with?
ISS-OI-PR-TORN PACK (2 parts)
A member emailed us the following prompt:
"Hi Wild Alaskan! I got my delicious Salmon box yesterday and everything was perfectly frozen. However, I just went outside and found another box from Wild Alaskan - the exact same contents as my box from yesterday. Did I get charged for this second box? I don't know what I'm going to do with all this fish!"
Which macro would we respond with?
ISS-OI-FF-DUPLICATE BOX
A member emailed us the following prompt:
"Hi Wild Alaskan! I received an email that my box was delivered, but I don't have any boxes outside my door or around my property. Can you help me?"
Which macro would we respond with?
ISS-OI-CI-MISSING LOST BOX NOT THERE
A member emailed us the following prompt:
"Hi! I receive the Wild Combo box, but I would like a different assortment. Can I create my own order?"
What macro would we respond with?
REQ-INFO-PM-CUSTOMIZATION INQUIRY
A member emailed us the following prompt:
"Hello Wild Alaskan! I'm not great at cooking seafood, but I want to get better at it. How do you recommend thawing out your fish?"
Which macro would we respond with?
REQ-INFO-CR-HOW TO THAW
A member emailed us the following prompt:
"Hello - I've never had any complaints, but there are some portions from my most recent delivery last month that have freezer burn already! They are just sliding around in the sealed package, with a bunch of air! Are these pieces still good?"
Which macro would we respond with?
ISS-OI-PR-WEAK SEAL
A member emailed us the following prompt:
"Hello - my box just arrived and there was NO dry ice. Everything was still frozen, but there should always be dry ice!! Add more next time!!"
Which macro would we respond with?
ISS-OI-FF-NO DRY ICE
A member emailed us the following prompt:
"Hello - my box was supposed to arrive last week, but nothing came. When I went into the tracking, it told me to contact the shipper -- what is going on?"
Which macro would we respond with?
ISS-OI-CI-HELD BY CARRIER
A member emailed us the following prompt:
"Hello. I just received my box. The carrier didn't ring the doorbell, and my box was sitting out all night. Everything is defrosted!"
Which macro would we respond with?
ISS-OI-MB-DELAYED UNBOXING
A member emailed us the following prompt:
"Hi! I have a severe shellfish allergy. Is there cross contamination with shellfish?"
Which macro would we respond with?
REQ-INFO-FS-ALLERGY
A member emailed us the following prompt:
"THERE IS A WORM IN MY SALMON !! GROSS!!!! WHY IS THERE WORMS IN MY SALMON?!?!?!? ANSWER ME ASAP!!!!! -photo attached with a worm- "
Which macro would we respond with?
ISS-OI-PR-WORM
A member emailed us the following prompt:
"Hello - My box just arrived and it is all soft and squishy! I threw it in the freezer, but I do NOT feel comfortable eating it. What are you going to do?!"
Which macro would we respond with?
ISS-OI-FF-ON TIME THAW
A member emailed us the following prompt:
"Hi Wild Alaskan. Attached you will find photos of my box -- it was severely damaged, and all the fish was thawed! What am I supposed to do with this thawed fish?"
Which macro would we respond with?
ISS-OI-CI-DAMAGED BOX
A member emailed us the following prompt:
"To whom this may concern: I just received a box that I did NOT order. I'd like to return this and get a full refund now. I placed a one-time order, and do not want this second box."
Which macro would we respond with?
ISS-OI-MB-SOFT SUB CONFUSION
A member emailed us the following prompt:
"Hello. Just wanted to give you a heads up the coho salmon was not as good as usual. It was very fishy tasting which isn’t how it should be."
Which macro would we respond with?
REQ-INFO-CR-FISHY SMELL/FLAVOR
A member emailed us the following prompt:
"I am terribly upset. I have ordered with you before, and this recent piece of salmon is all squishy and gross! I had to throw it away so I wouldn't get sick looking at it. I want to deactivate if this is the kind of quality your fish is!!!!"
Which macro would we respond with?
ISS-OI-PR-MUSHY SALMON
A member emailed us the following prompt:
"Hi Wild Alaskan. I opened my box just now and there was one GLOVE sitting right on top! Why is there a used glove in my box?"
Which macro would we respond with?
ISS-OI-FF-FOREIGN OBJECT
A member emailed us the following prompt:
"I am so upset! My box arrived 6 days late, and it smells so bad I am worried about attracting wildlife. I am not going to pay for this smelly box!!!"
Which macro would we respond with?
ISS-OI-CI-DELAYED REPLACEMENT NEEDED