Client & Disease State
Clean toxins from the blood and regulates the amount of blood in the body
What is the liver?
Determination of drug coverage under a health insurance plan
What is a Benefits Investigation?
Film-coated tablets
What is the form of Resmetirom?
Where agents update their status in Salesforce to show "available"
What is the Omni Channel?
The purpose of the Enrollment Assistance stage
What is obtaining missing information?
24 hours
What is the SLA to complete a Benefits Investigation?
March 14, 2024
What is the PDUFA date for Resmetirom
Amount of money the insured must pay before the insurance company pays out
What is a deductible?
Once Daily
How often is Resmetirom taken?
This represents the work that needs to be completed for a patient
What is a case?
The quick link used in the Enrollment Assistance stage
What is the Missing Information quick link?
This button begins the BI process
What is the ABV button?
One of the most common causes of liver disease in the U.S.
What is Non-Alcoholic Fatty Liver Disease (NAFLD)?
Pre-approval for prescribing a drug for that drug to be covered by the insurance company
What is a Prior Authorization?
80 and 100 mg
What are the strengths of Resmetirom?
Used for any follow up calls or work in Salesforce
What is a task?
This is in the "Missing ?" column indicate information is missing
What is "Yes?"
Needed if the ABV does not return any or all of the required information
What is a call to the payor?
24%
What is the percentage of people with NAFLD in the US?
The requirement to try a less expensive drug before a more costly medication
What is a Step Edit?
Madrigal Patient Support
What is the hub name for Resmetirom?
The button agents will click to begin the Benefits Investigation
What is the ABV button?
Perform this best practice before calling our for missing information
What is checking the patient enrollment form?
The purpose of a Benefits Investigation
What are the patient's coverage details for the therapy?
Only a small number of people with NAFLD develop this
What is Non-Alcoholic Steatohepatitis (NASH)?
A list of generic and name-brand drugs covered by a health insurance plan
What Resmetirom treats (full name)
What is NASH / Non-Alcoholic Steatohepatitis?
Agents will email a supervisor to merge these in Salesforce
What are duplicate accounts?
What is the Benefits Investigation stage?
Click this if the ABV does not create a new Benefits Investigation Result (BIR) record
What is the New BIR button?