General Knowledge
Name one reason you are proud to be a nurse here.
No wrong answers!
Share your individual thoughts and perspectives.
Name a unit-level quality project or focus.
WW1 - falls
WW2 - Falls, HAPIs
Name members of your unit council and something they are working on currently
different answers for WW1/WW2
Tell me about our clinical ladder program at CCH
Level 2-4
Compensation, designed to align with goals to motivate and reward for exceptional performance, create a binder to show off work/performance, three different levels of recognition, level 4 with research/EBP
How is your performance evaluated?
Yearly evaluations
Peer, self and manager feedback
Name one of the four components of Magnet.
Transformational Leadership
Structural Empowerment
Exemplary Professional Practice
New Knowledge and Innovation
What patient outcomes do we monitor on the units?
CAUTIs, CLABSIs, Falls, HAPIs, Pain Reassessment, Door to Balloon, Door to Treatment, IV infiltrates
What is a council outside of Unit Council you are involved in?
individual responses (Relationship focused care council, clinical informatics, professional development, nightshift council, EBP, Education Council)
What continuing education opportunities are available at CCH?
Courses - certification reviews, classes, mock codes, verbal judo, MHFA, Preceptor Workship
What resources do you have to handle patient/family ethical issues?
Patient advocate
Ethics committee
Who is our CNO? How is she visible to staff?
Angela Coladonato
Cup of Joe, High Reliability Rounds, Secure Chat, Emails, "Angela's Post" Monthly, Nursing Retreat
How would you handle a patient complaint?
Hear the patient, empathize, apologize, response, thank for voicing the concern
Follow up as needed - charge RN, manager, Patient advocate, document as necessary
How do you participate in decisions related to nursing and patient care?
Daily rounds
Shared governance councils
Follow up from safety events
Feedback to leadership
True - $8000 for full time employees !
How is the documentation and computer system supported?
EPIC
Informatics Team
Informatics Council member (RN on the unit)
IS tickets, HelpDesk
What are the three components our CCH's Professional Practice Model?
Care, Lead and Innovate
True or False: We use NDNQI and Press Ganey as databases to benchmark ourselves/data against other organizations?
True!
Benchmarking is a process of comparing our performance against similar organizations (seeing if we are doing the same, better or worse)
NDNQI - Nursing Sensitive Indicators
Press Ganey - Patient Experience
How do your nurse leaders make it possible for you to participate in unit, nursing and hospital governance (councils/committees)?
Scheduling around meetings
Paid for time off the unit
Meet to discuss agenda, follow up
True or False: We have reimbursement for professional certification at CCH?
TRUE!
How do you collaborate with other departments and disciplines?
Daily rounds
Bed Huddle
(Physicians, PT, OT, Case management,)
WW1 / WW2 will have different answers.
What resources do we have available to learn about or implement EBP?
How does Unit Council share information with the teams?
Sending meeting minutes through email
Updates at staff meetings
True or False: We have a Nursing Mentorship Program available at CCH?
True! New in 2024 - learn and grow your current role
Provide an example of how your unit provides socially or culturally sensitive care?
Many answers
Bedside report
MARTI or interpreters
Utilizing family/POA support