Show:
MANAGING
BUSINESS
LEADING
PEOPLE
LEADER
WITHIN
KDHCD
MENTOR
PROTEGE
100
the department that defines expectations and standards of behaviors between the employee and the employer.
What is Human Resources?
100
A process of documented correction, related to performance and accountability, which could lead to termination of employment.
What is progressive discipline?
100
Intentionally seeking to mentor and grow a nurse to desire and become qualified for your position.
What is Succession Planning?
100
A shared governance structure at the unit level.
What is Unit-Based Council?
100
A trusted, skilled peer committed to coach a new nurse manager during the first year to 24 months.
What is a Mentor?
200
The department that reviews processes and systems to promote quality outcomes plus provides data demonstrating current outcomes.
What is Performance Improvement?
200
The process to work through opposing views in order to reach a common goal.
What is Conflict Management?
200
The ability of the leader to balance job duties and expectations with personal needs and obligations.
What is Work-Life Balance?
200
Intentional visitation of the manager with patients and family members.
What is Leadership Rounding?
200
Three learning styles.
What is 1) Sensing 5) Sequential 2) Intuitive 6) Global 3) Visual 4) Verbal
300
The annual nursing plan affecting decisions and the use of resources, created by the CNO and nursing leadership.
What is the Nursing Strategic Plan?
300
Activities and practices that encourages and supports employee growth, learning needs, and future goals.
What are staff development activities?
300
Gaining nationally or regionally recognition in a professional specialty as evidence of nursing skills, knowledge, and abilities.
What is Certification?
300
Four areas the organization has deemed a core to all activities and decisions called cornerstones.
What is 1) Employee Satisfaction 2) Patient Experience 3) Quality Outcomes 4) Financial Strength
300
Unique needs, such as the need to know and connection to life experiences.
What are Adult Learning Needs?
400
Defined expected, acceptable actions and performance for all employees.
What are the KDHCD Standards of Behavior?
400
A communication technique that requires the listener to feed back what they hear to the speaker, by way of restating or paraphrasing what they have heard in their own words, to confirm hwat they have heard and moreover, to confirm understanding of both parties.
What is Active Listening?
400
The activity of revisiting one's actions toward continuous learning, paying critical attention to the practical values and theories which form everyday actions, by examining practice.
What is Reflection or Reflective Practice?
400
Attract and retain top talent (nurses), improve patient care including patient satisfaction, build collaborative work environment, advance nursing standards and practice.
What are benefits of Magnet Certification?
400
The AONE Nurse Manager Leadership Partnership Learning Domain Framework.
What is a best practice model listing nurse manager competencies?
500
In day-to-day activities related to budget, two areas the nurse manager has direct, active control.
What is staffing and supplies?
500
A work environment where decisions and processes support fairness to all employees.
What is Social Justice?
500
Two components of personal and professional accountability.
What is 1) Personal growth and development 2) Ethical behavior 3) Professional association involvement 4) Certification
500
Primary national organization that defines workplace safety - in the envirnoment.
What is OSHA?
500
Two approaches a mentor may use to motivate the protege.
What is 1) Discovering stories of success 2) Reflection on successes experienced by the protege in the past and/or present 3) Early in the relationship, look for short term wins