Who would you transfer to?
A candidate calls asking to speak with the director of Soccer Stars
Wes Graves
Someone is calling to perform a territory check
Consultant
What is the second call in the discovery process?
Unit Economics
Can you share the Item 19 or FDD with a potential candidate?
No
A consultant calls asking for help with logging into Frick & FastLane
Operations Specialist
Someone is calling to reschedule an intro call
Candidate
What is the earliest deal stage a candidate can be in to start receiving leadership and validation email reminders?
Under which of these sections would you find if the brand offers semi absentee ownership?
Overview - Presentation Points
Business Basics
Support & Training
Business Basics
A marketing agency calls asking if we need help with marketing and wants to speak to someone
Do not transfer - say no thanks or take a message
Someone is calling to complain that the blinds in their house were installed incorrectly by your company
Customer
What is the earliest deal stage a candidate can be in to start receiving leadership and validation email reminders?
Confirmation Day
If someone asks you where the confirmation day is held - where would you look?
Support & Training
Business Operations
Business Basics
Support & Training
Someone calls asking to speak to someone about employee verification
Debbie
Someone is calling to help someone with their laptop setup
Ascend - IT
When do candidates receive the FDD?
After the UE call
Which of these are you not able to share with the consultant?
Item 19
Director email address
Director Office phone number
Candidate Facing Presentation
Investment Range
None of them - you can share all of this information
A potential franchisor calls wanting to partner with FastLane for development
Someone is calling to interview our president or CEO
Potentially a franchise journal or blog
How many leadership and validation calls do candidates need to attend before attending Confirmation day?
3
If someone asked you what Degree Wellness is/does, what would you say?
Be specific, use 2-3 sentences.
Degree Wellness is a health & wellness boutique that utilizes heat, cold, light, and advanced nutrients therapy. Specifically cryotherapy, IVs, IM injections, cold plunges, infrared saunas and massages & facials. Their mission is to help everyone live happier, healthier lives.