Buzz Buzz
What is the difference between a circuit breaker and a fuse?
What is a circuit breaker can be reset while a fuse cannot
This tub inside a water heater allows water to go all the way down as it comes in from the main to be heated. What is this tube called ?
Dip tube
Starts with 'I' - We conduct our business honestly
Integrity
How many minutes do you have to call back an on-call that was missed?
15 min
What should our turn time be for a make ready?
On a 15amp circuit, what is the gauge of the wire used?
What is a P-trap and what is its function?
To prevent sewer gases from rising
Our team members work together, sharing their individual knowledge, skills and experience to help Simpson Housing succeed.
Collaboration
How much time are you given to arrive at your community after receiving an after hours call?
1 hour
Adequate pH levels for a pool
7.4 - 7.6
What is the CONTINUITY setting in a multi-meter used for?
What is to establish if current could flow through a circuit or fixture as it should.
No breaks in the circuit or pathways.
These fittings have an aggressive sea animals name?
Shark bites aka Push fittings
Every interaction is a service opportunity with intention to improve the lives of those around us.
Service
Heat not functioning with exterior temperature below __ F meets the criteria for an after hours call.
60F
Acceptable Chlorine levels in a pool
1.0 - 3. ppm
Large wires can carry more electricity than small wires. The amount of current flowing through a wire is called
What is Amps
What is water hammer?
A pressure surge or wave caused when a valve is either opened or closed quickly
We show genuine warmth, kindness, and respect to everyone we encounter.
Respect
A/C not functioning and/or interior temperature is above __ F meets the criteria for an after hours call.
80F
What section must be completed with details before closing a service request?
Technician Notes section.
What is a Capacitor? What setting in your multi-meter is used to test a capacitor?
What is a warehouse for electrons, it charges and discharges quickly to help increase torque.
Capacitance or MFD (MicroFarad)
What is the function of an Anode rod in a water heater?
It attracts the sediment and corrosive elements (like minerals in the water) so that they corrode the anode rod rather than the inside of the water heater tank.
Starts with 'I' - We value diversity, and everyone receives equal treatment.
Inclusivity
Does a Lockout require us to come out as an on-call?
Yes and No
RPM and CM make that call but must stick to it due to Fair Housing laws.
What is the name of our CEO and President?
Frank Rooney and Venita DeHaven