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Policy
HVAC
Electrical
Plumbing
Appliances
100

What is the required response time for on-call emergencies?

Within 1 hour of receiving call

100
  • Why do you use a vacuum pump on an air conditioning unit?

  • A. To remove the Freon
  • B. To remove impurities
  • C. To remove the oil
  • D. All of the above
  • B. To remove impurities
100
  • What does G.F.I. stand for?

  • A. Ground Fault Interceptor
  • B. Gas Furnace Instrument
  • C. Ground Fault Interrupter
  • D. None of the above
  • C. Ground Fault Interrupter
100
  • To repair a leak in a joint of a CPVC pipe, you should just add glue to the joint?

  •   A. True
  •   B. False

B. False

100
  • A single burner on a range will not come on. How do you check to see what is wrong?

  • A. Ohm out the burner that is not coming on
  • B. Replace the burner
  • C. Replace the thermostat
  • D. Reset circuit breaker

A. Ohm out the burner that is not coming on

200

At what amount of snow accumulation should snow removal begin on property?

1 inch

200

Why is there a delay in restarting a compressor that has kicked off due to an internal overload?


  • A. Breaker has tripped
  • B. Unit must cool off
  • C. Sequencer is out of sequence
  • D. All of the above
  • B. Unit must cool off
200

True or False

It is permissible to replace a breaker with one of higher amperage rating if the original trips regularly.

False- Breaker must be replaced with one of the same amperage

200
  • What is the purpose of a vent pipe in your plumbing system?

  • A. To allow gas to escape.
  • B. To let excess water escape.
  • C. To let excess air out.
  • D. None of the above.
  • A. To allow gas to escape.
200
  • The pilot light on a standing pilot water heater won't stay lit. What might be causing the problem?

  • A. The ignitor
  • B. The thermocouple
  • C. The thermostat
  • D. None of the above
  • B. The thermocouple
300

What is required for any vendor to work on Murn sites

Executed Service agreement. COI with proper coverages

300

What is one purpose of shutoff valves on the compressor during installation and when servicing?

  • A. To allow you to overheat the compressor to check for leaks
  • B. To allow the Freon to be saved while servicing the unit
  • C. To regulate or shut-off electrical current to the condenser
  • D. None of the above

To allow the Freon to be saved while servicing the unit

300

What is the purpose of a 3-way switch?


A. Allows you to control a switch from three (3) locations

B. Allows you to control a switch from one (1) location

C. Allows you to control a switch from two (2) locations

D. None of the above

C. Allows you to control a switch from two (2) locations

300
  • Which of the following can you do to prevent water pipes from freezing inside the building when temperatures are low?

  • A. Leave a slow drip on faucets.
  • B. Apply a heat source to keep pipes heated.
  • C. Open cabinet doors with exposed pipes inside or behind.
  • D. All of the above
  • D. All of the above
300
  • As the hot water heater tank is being filled up, you should:

  • A. Clean it up
  • B. Flush the toilet
  • C. Purge the tank of air
  • D. None of the above
  • C. Purge the tank of air
400

What outside temperature classifies Heat and AC as an emergency?

Heat- below 65

AC- above 85

400

What is most likely the problem for having excessively high head pressure on AC unit?


  • A. Dirty condenser coils
  • B. Possible partial line restriction
  • C. Over charged with refrigerant
  • D. All of the above
  • D. All of the above
400

What is the difference between ohms and amps?

Ohms= resistance

Amps= Current

400

What is the purpose of a backflow preventer?

To prevent water from flowing backwards in plumbing system.

400

What would cause soap bubbles to run out of the dishwasher when it is running?

  • A. The drain is clogged
  • B. The resident used hand dishwashing soap instead of automatic dishwashing soap
  • C. The dishwasher is too full
  • D. All of the above
  • B. The resident used hand dishwashing soap instead of automatic dishwashing soap
500

What items should be completed during every preventative Maintenance in apartments? 5 items

Filter change, clean condensation drain, check for leaks, Test smoke alarms and GFI's, inspect housekeeping.

500

How can you test a compressor to determine if it is faulty?

Using multi-meter, check for continuity across all 3 terminals

500

What size wiring is used on a 15amp circuit?

14 guage

500

What is the best way to remove heavy grease clogs from main drain.

Use jetter machine cleaner

500

What should be checked/replaced if the compressor in refrigerator does not run

Start and relay switch