Maintenance

Policy

100

What is the required response time for on-call emergencies?

Within 1 hour of receiving call

200

At what amount of snow accumulation should snow removal begin on property?

1 inch

300

What are the steps to apply for internal positions?

Get approval from SM/PM. Email Carol Douglas with your resume.

400

What outside temperature classifies Heat and AC as an emergency?

Heat- below 65

AC- above 85

500

What items should be completed during every preventative Maintenance in apartments? 5 items

Filter change, clean condensation drain, check for leaks, Test smoke alarms and GFI's, inspect housekeeping.

HVAC

100

An iced up evaporator is usually caused by what 2 things. 

1)  insufficient air through the evaporator coils 

2) Low Freon

200

Why is there a delay in restarting a compressor that has kicked off due to an internal overload?

Unit must cool off

300

What is one purpose of shutoff valves on the compressor during installation and when servicing?

To allow the Freon to be saved while servicing the unit

400

 Excessively high head pressure on an AC unit is caused by which of the following?

• A. Dirty condenser coils
• B. Possible partial line restriction
• C. Over charged with refrigerant
• D. All of the above

• D. All of the above

500

How can you test a compressor to determine if it is faulty?

Using multi-meter, check for continuity across all 3 terminals

Electrical

100

What does G.F.I. stand for?

 Ground Fault Interrupter

200

True or False

It is permissible to replace a breaker with one of higher amperage rating if the original trips regularly.

False- Breaker must be replaced with one of the same amperage

300

What is the purpose of a 3-way switch?

Allows you to control a switch from two (2) locations

400

How many volts is considered low voltage?

Less than 30 volts (Usually 24)

500

What size wiring is used on a 15amp circuit?

14 guage

Plumbing

100

• To repair a leak in a joint of a CPVC pipe, you should just add glue to the joint?
• 
  
•   A. True
•   B. False

B. False

200

What is the purpose of a vent pipe in your plumbing system?

To allow gas to escape.

300

• Which of the following can be done to prevent water pipes from freezing inside the building when temperatures are low?
• 
  
• A. Leave a slow drip on faucets.
• B. Apply a heat source to keep pipes heated.
• C. Open cabinet doors with exposed pipes inside or behind.
• D. All of the above

• D. All of the above

400

What is the purpose of a backflow preventer?

To prevent water from flowing backwards in plumbing system.

500

What is the best way to remove heavy grease clogs from main drain.

Use jetter machine cleaner

Appliances

100

A single burner on a range will not come on. How do you check to see what is wrong?

Ohm out the burner that is not coming on

200

The pilot light on a standing pilot water heater won't stay lit. What might be causing the problem?

The thermocouple

300

After installing a new electric hot water heater, what MUST be done before turning on electric?

Fill the tank with water

400

What would cause soap bubbles to run out of the dishwasher when it is running?

The resident used hand dishwashing soap instead of automatic dishwashing soap

500

What should be checked/replaced if the compressor in refrigerator does not run

Start and relay switch