In Store
How do most people do task management
Pen and paper checklist or white board
What is TAOM
Time, Agenda, Outcome, and Mutually Agreed Upon - aka UFC or Up Front Contract
Acronym for Pick Up and Delivery
PUD
West coast vs East coast term for "full service?"
Fluff and Fold vs Wash and Fold
Who is a glorified laundry specific POS and why?
Wash Dry Fold POS
What is the term for a laundromat owner?
Operators
What two types of questions should be used during discovery and why?
Open ended and Cheater - avoid yes no and get ammo
Rate for DoorDash & Max distance
Base rate - $7.40 + 70 cents per mile up to 15 miles
Most common way to track orders?
Pen and Paper
What are the most common generic POS systems used?
Square, Clover, Guilist, DarkPOS
How do we work with someone who outsources dry cleaning?
;) Great explanation
How should you never approach suggesting a date/time to reconnect?
"when are you free, what works best for you" etc
How do we combat Geofencing
Delivery zones/tier based on Zip Code
Influencers who loves us!
Dave Menz, Jordan Berry, Waleed Cope, The Folde, CCI, ESD, WaveMax, Cleanrite
CurbSides claim to fame
Built by Laundry operators, website, SEO, Delivery management
What brands does our scale adapter work with?
CAS-PB series
Mettler Toledo BC series
Avery weigh Tronix 7800 series
CAS-BW series
Avery Berkel 6700 series
Salter Brecknell 6710U
O’Haus Defender 3000 series
O’Haus Defender 5000 series
Triner TS-700
UFM L series
Prior to scheduling a demo or moving into presentation, what must be discovered?
GREAT FIT
Liability per bag
up to $1,500 per bag
#1 newsletter/online magazine/Volunteer group that loves us!
CLA - Coin Laundry Association & Planet Laundry
We are "legacy" and you must have a CD Rom + horrible contracts
Arblesoft
Give me an example of how you could create a commission plan for your attendants?
Upsells for modifiers, convert from self serve to W&F track with Promo code, etc
When presenting a feature, what is the frame work to do so?
How do you do X?
This is how we do it/control it.
This is why (add value).
Check in (does that makes CENTS?).
3 ways to charge DoorDash
1. bake into per pound and PUD is free
2. Customer pays full DD fee
3. Owner subsidizes
Year and locations of:
Last 2 Clean Shows & Next Clean Show
-2019 New Orleans
-2022 Atlanta
-2025 Orlando
Who else has DoorDash and what are the key differences
CleanCloud - list of Differences