Steps
Challenges & Mitigations
Communication
Outcomes & Indicators
Sources Beyond Kotter
100

($100) In Step 1, these should be achieved as quickly as possible.

What are tangible results?

100

($100) If culture change doesn’t happen overnight, change leaders should remember to be this.  

What is patient and persistent?

100

($100) Change leaders can celebrate employees contributing to change efforts through this.

What is recognition/rewards?

100

($100) Change is sticking when focus shifts to this.

What is learning/improvement

100

($100) According to Adrienne Maree Brown’s thoughts on relationality, change happens at the speed of this.

What is trust?

200

($200) In Step 2, change leaders explain this.

What is how change works?

200

($200) Change leaders can use HR to sustain change by doing this.

What is hiring/promoting the right people?

200

($200) Change leaders seek this when the benefits of change are questioned or criticized.

What is feedback?

200

($200) Change has stuck once this has emerged as ‘the way we do things around here’. 

What is a new culture?

200

($200) Robin Kimmerer’s nature analogy of the Three Sisters crops illustrates that change efforts benefit from this.  

What is the reciprocal sharing of gifts?

300

($300) In Step 5, it may become necessary to initiate this.

What is turnover?

300

($300) Forcing this first instead of last challenges change leaders.

What is culture change?

300

($300) Leaders, managers, and employees should maintain this as challenges arise, solutions are found, and adjustments are made.

What is dialogue?

300

($300) New behaviours are subject to degradation until they are this.

What is rooted in social norms and shared values?

300

($300) These Adrienne Maree Brown patterns illustrate that what we practice at the small scale sets the pattern for the whole system.

What are fractals?

500

($500) This is Kotter's third step in 'making change stick'

What is making change measurable?