$5.00: per request = $9.95:household = $5.99: per transaction
What is Bill copy request, HD technology Fee, Convenience fee
100
Credit Card process
What is Name on the card, card number, amount, expiry date
100
Can you provide me your phone number please?
Can you give your complete service address?
Can you give me your full name?
For account security can you give me the last 4 of your SSN?
Whats wrong with you???
What is CAN
200
60 seconds or less
What is hold time
200
VOC/OSR? Whats that?
What is Voice of the customer, overall satisfaction rating
200
9.95+8.00= 17.95 - What is this?
9.95+10.00= 19.95 - What is this?
What is DVR fee + HD Tech fee = X1 fee + HD Tech fee
200
If i pay through Western union how long will you get it?
What is 2-5 business days
200
FRC/ RRC/ Sales Tax/ Broadcast TV Fee
What is Govenment Mandated Tax
300
S1, S2, S3, S4
What is Start, Solve, Sell, Summarize
300
TSR? Huh??
What is Transitional Sales Rate
300
I need your protection, my wires i mean
What is service protection plan
300
Pounds/ Pence
What is Dollars, Cents
300
What is your reason for crediting my INCOVENIENCE FEE?
What is Pay by Phone
400
EMTA is?
What is Embedded multimedia transport adaptor
400
Accredited 3rd party party
What is Ameracash, Western union and check freepay
400
Give me more latina channels without changing me
What is Latino package
400
Things to remember before giving a credit
What is Reason, Resolved, Validity
400
the number of days the account has not been paid
What is Delinquent Days
500
Big box Small box
What is DCT and DTA
500
2150, 3300? are these prices?
What is latino double play 150, latino triple play 300
500
I only have the basics, can I order the Pacquiao fight?
What is NO!
500
I want to upgrade my account, I havent paid my 45 days delinquent balance can you give me an upgrade?
What is NO
500
How can you prove that I did not watch that event?? Do you have a means to check that???? Tell me!