Ferguson Home
What is the name of the new feature called that allows you to place orders for things like appliances with install in OMC?
What is Digital Branch Orders
Whats the first thing you ALWAYS need to do when grabbing a lead off your leads list?
What is Make a Vetting Opp
Who on the team used to play Field Hockey?
Celeste!
Name 2/4 mandatory KPI's and the number you need to hit.
What are..
This is your space to design and manage your home improvement choices
What is My Projects?
Name 2 ways you can find an account in trilogie
Dual View Power Bi
Searching Company name in trilogie
Searching Customer name in trilogie
Searching phone number in trilogie
Searching Address in trilogie
You find a lead and its owned by an OSE in trilogie, do you file the form? If so what do you select?
What is..Yes you file it under update ownership only.
Who on the team loves beet salad?
Who is Anna...red or golden!
What two Questions do you need prepared for mid year reviews this year?
What is..
What new category was added to Ferguson Home earlier this year?
What is Power Equipment
How many log ons are there? (That we have access to)
What is 15
How do you get an old account reassigned to a new DAM?
What is email Mak the info. Do not submit a form
What team member comes from a large Irish Catholic family?
Sydney, whos mom is one of 12 children and all 12 kids names start with D: Dawn, Diane, Denise, Danny, Debbie, Dave, Doug, Dean, Doria, Devin, Dale, and Derek. Parents names: Don and Dorothy
What is one exciting Project update that was mentioned towards the bottom of Zac's "Managed Chaos" page this month.
What is, Internal Projects Dashboard - Soon you will be able to view all projects you are assigned to on one dashboard without having to log in and out of different customer accounts.
How do you get the closest showroom number to a customer by using the website?
What is..
Go to showrooms, search their zipcode, click on the first showroom that comes up, find the number in the URL.
What jump word do you use to edit a BID?
What is BOD
When it comes to accts with multiple contacts what is one best practice you should do to ensure the account is set up properly?
What is Make sure main purchaser is the primary contact
What team member worked at a summer camp and taught archery and shotgun shooting?
Justin! He worked at scout camp during the summer
How do you handle accounts needing to be merged?
During what month last year did we transition away from Build.com to Ferguson Home?
What is 9/18/25
When you are on a customers acct in trilogie, after using the ARI search, how can you look at recent invoices?
What is, type I.
Name 2/5 main QA questions we came up with as a team.
What is..
What type of project do you typically do?
Frequency of ordering/ Does it make sense for your business to have a DAM?
What type of Categories do you usually purchase?
Current/ Upcoming Projects?
Who does the purchasing?
Does it get subbed out to anyone else?
Whos favorite Podcast is Diary of a CEO?
Robs!
What is the ideal acct that would be submitted as "Showroom Only"
What is.. The ideal submission for this is ones that already have a strong relationship with a consultant, where it wouldn’t make sense to get a DAM involved. There are already multiple points of communication and active orders.