Power
Expert power is considered _____ source of power. (hint: consider categories of powers)
informal/personal
What type of leader prefers to make most of the decisions and uses directive actions to control rules?
Autocratic
Which conflict management style results in an I win, you lose outcome?
Competing
Every year, UTA holds an awards banquet to award exceptional employees. This is an example of _____.
ceremonies
This concept involves recognizing, understanding, and managing your own emotions and the emotions of others.
Emotional intelligence
Paula is well-liked as a co-worker in her department and is able to easily get volunteers to join her team for charitable events. Which form of power can Paula most likely use to get volunteers for the upcoming holiday fundraiser?
Referent
What type of follower can be most dangerous for a leader as they merely reinforce the leader's ideas with false enthusiasm?
Yes people
Which conflict management style can be categorized as being low on cooperativeness and low on assertiveness?
Avoiding
Before each shift, your manager gathers all employees for a company cheer. This is an example of _____.
rituals
An employee worked fulltime while attending school and taking care of his responsibilities at home as a husband and father. Which type of career path did this person have?
Contemporary
You are the instructor of MANA 3318. You receive an email from Monica, a student who recently completed your course. Monica begins the email by sharing how much she enjoyed your class and admires your teaching style. She then states “I was hoping you could write a letter of recommendation for a job I am applying to”. Which of the following influence tactics is Monica using?
Ingratiation
While _____ leadership involves inspiring change, _____ leadership involves using personal characteristics/talents to influence high follower performance levels while potentially harming others due to its shadowy nature.
transformational; charismatic
Mike is required to attend a work meeting in 1 hour. He receives a call from his child’s school stating that his child is sick and is being sent home. There is no one else available to pick up Mike’s child. What type of intrapersonal conflict is Mike experiencing?
Inter-role conflict
The core values listed on a firm’s website can be described as _____ values, while the organizational culture based on the firm’s actions can be described as _____ values.
espoused; enacted
After 20 years as a marketing specialist, Sarah continues to enjoy her work. She regularly mentors junior employees and focuses on maintaining her reputation within the company. To which stage of the career stage model does Sarah most likely belong?
Maintenance