RPM Culture
The previous name of RPM Living.
What is Roscoe?
The screening provider used to screen Applicants.
What is Transunion?
Program where onsite consistently processes Deposit accounting for move outs.
What is FRC Lite?
Name of system that contains DA pending report
What is Tableau?
Monthly Report that shows detail accounting for payments.
What is FRC Monthly Payment Report?
The influence of the original name of Roscoe Properties.
What is Jason's dog named Roscoe?
The name of the score used to gauge Credit worthiness or 'likelihood to pay' of an Applicant.
What is ResidentScore?
True or False - FRC reviews charges after the site team post Deposit Accounting.
What is False?
True or False - FRC audits charges before posting to collections.
What is False?
System where monthly reports or help articles are located
What is the Knowledge Network?
The year Roscoe Properties was founded.
What is 2002?
Applicants can be declined for low Credit worthiness. True or False?
What is True?
When completing your own Move Out Statement this step is taken to ensure the account is written off.
What is the collections checkbox/interface?
Maximum days to submit DA for FRC to process
What is 21 days?
System used in for our collections process.
What is PayReady?
RPM Living's Values.
What are (1) Be a Good Human, (2) Stay Curious, (3) Create Wins, (4) Be Decisive, and (5) Relentlessly Seek Solutions?
The number of days faster application processing time compared to national average.
What is 2-3 Days?
This document is sent out by the site team to the former resident after Deposit Accounting is posted
What is the moveout Statement?
Document types that are required if damage charges are applied to the Move Out Statement
What are photos? Or What are photos and Invoices?
Typical maximum days FRC works to provide in house collections.
What is 100 days?
RPM Living's Vision
What is "To be a place where extraordinary people thrive"?
Replaces this screening provider.
What is FirstAdvantage?
The system to submit a ticket to update charges after Deposit Accounting was posted.
What is a Zendesk ticket?
Name of Yardi report that shows accounts that were sent to PayReady(FRC)
What is the Former Resident Care Deposit Accounting Report?
Monthly Report that shows detail accounting for payments.
What is FRC Monthly Payment Report?