Behavioral Management
Behavioural management focuses on the human side of workers and prioritizes building relationships between the managers and the workers
What assumptions does theory X hold?
Theory X holds the assumption that workers dislike generally dislike the work that they do, lack ambition, are irresponsible, resistant to change and like to be led than to lead.
What assumptions does Theory Y hold?
Theory Y holds the assumption that people are willing to work, capable of self-control, willing to accept responsibility, imaginative and creative and capable of self-direction
What was the Hawthornes theory initially looking for?
Hawthornes studies were initially looking for ways to improve the work environment to increase productivity, such as better lighting in the workplace.
Define self-actualization
The realization or fulfillment of one's talents and potentialities especially considered as a drive or need present in everyone.
What are 2 management approaches that fall under this kind of management?
The 2 management approaches that fall under the behavioural management umbrella is Hawthorne studies and Theory X & Theory Y
Who wanted to shift managers?
Douglas McGregor
Managers with Theory Y act like...
Participative, allowing more involvement in the job for workers
Less of an authoritative figure to allow interpersonal relationships to form
Open and inclusive
What did they realize throughout the study?
Throughout the study, they realized that workers would change their behaviour and actions based on the idea that they were being observed.
What are the three types of management?
Behavioural management, Classical management and Modern management
What year was this management discovered?
1920s
A Manager with Theory X acts...
Controlling, giving people very little personal say over their work
Very directive
In a “Command and Control” fashion
Theory Y allows workers to have...
This would allow workers to have more freedom and responsibility which creates opportunities to satisfy the esteem and self-actualization needs which reinforces the original Theory Y viewpoint
What is Hawthorne's effect?
The “Hawthorne effect” is known as where one subject changes their behaviour when they are aware that they are being observed.
what is the difference between the three types of management? (brief explanation is good)
Behavioural- taking a special interest in workers makes them feel like part of a special group.
The classical- theory is based on the belief that workers only have physical and economic needs.
Modern-theory refers to emphasizing the use of systematic mathematical techniques in the system with analyzing and understanding the inter-relationship of management and workers in all aspects.
What does this help improve
Overall improve the output per worker
What does this cause workers to be? (in theory X)
This would cause workers to be passive, dependent and reluctant, who tend to only do what they are told or required to do which just reinforces the original theory X viewpoint
Theory Y allows workers to have...
This would allow workers to have more freedom and responsibility which creates opportunities to satisfy the esteem and self-actualization needs which reinforces the original Theory Y viewpoint
What did Hawthorne's studies ended up starting?
Hawthorne’s studies ended up starting the human relations movement which is based on the idea that a manager’s concern for workers will lead to improved performance and an increase in job satisfaction.
What are the 3 essential managerial skills?
Conceptual skills, human skills and technical skills
What is the behavioural approach achieved through?
The behavioural approach is achieved through self-actualization
what time did we start this presentation?
YOU RIGHT!
what are our names?
Danielle, Esha, Juhi and Uzair
What do Hawthornes studies focuses more on and what did it help with?
Hawthorne studies shifted to focus more on developing human relationships between managers and workers. It helped shine more light on workers’ social feelings, attitudes and relationships.
What is emotional intelligence?
Is the ability to manage ourselves and our relationships effectively