Management
Roles and Skills
Transition
Competitive Advantage
100

What is the term being defined: Getting work done through others to accomplish things that help fulfill organizational objections as efficiently as possible

Management

100

Figurehead, leader, and liaison are subroles of which major role?

Interpersonal

100

When do managers learn that their job is faster-paced and has a heavier workload than anticipated, and that work is more than bossing people around?

After about 6 months on the job

100

True or False? Companies with good management have higher sales, profits, and better stock market performance.

True!

200

What are the 4 functions of management?

Planning, organizing, leading, controlling

200

What is the major difference between the disseminator and spokesperson role?

Disseminator- sharing info with people inside the department or company

Spokesperson- sharing info with people outside the department or company

200

When do managers learn that their job is about people management, communication/listening, and getting things done through others?

After at least 1 year on the job

200

What can companies do to attract and retain the most talented employees?

Competitive wages and selective hiring

300

What type of manager is the overall director of the firm, monitoring the business environment and developing commitment in workers?

Top managers

300

Companies value managers with a well-rounded skillset, including technical, human, and conceptual skills. Which skillset's importance increases the most as managers progress in their careers?

Conceptual skills

300

What do new managers expect work to be like?

Be the boss, authority, do the work

300

Why do self-managed teams increase productivity?

Employees feel more ownership and commitment in their work

400

What does a team leader do?

Coordinate team activities towards small goals

400

What type of skills involve seeing the organization as a whole, understanding how its parts work together, and recognizing its place in the broader business environment?

Conceptual skills

400

What are the soft skills/interpersonal skills that managers realize are most important after transitioning to management?

Communication, listening, positive reinforcement

400

When a company reduces status differences among its employees, what positive impact does this have on communication and teamwork?

It improves communication and teamwork because of diminished power disparities.