Fredrick Taylor
What is Fredrick Taylor's Scientific Management based upon?
Economic Incentives
What two countries does Theory Z come from?
Japan and America
What is Motivation?
Motivation is the set of forces that prompt a person to release energy in a certain direction
Physiological Needs
What are the two types of rewards?
Intrinsic and Extrinsic
What is the flaw of Fredrick Taylor's theory?
Assumed everything is based upon economic incentives
Which theory is the more pessimistic view on management?
Theory X
Can motivation be instilled in another person from an outside source?
Yes
What is Self-Actualization?
"The desire to become the most that one can be"
List two examples of Extrinsic Rewards
What is Fredrick Taylor the father of?
Scientific Management
What is the more optimistic theory?
Theory Y
What is the difference between a need and a want?
A want is what someone desires, while a need is what someone requires
What is the first step of Fredrick Taylor's approach?
Scientifically select, train, teach, and develop workers
What is a Need?
A need is the gap between what you have and what is required
How many best ways did he believe there was to accomplish a job?
1
What type of position is Theory X most commonly seen in?
Entry-Level Positions
How does someone motivate an employee?
You must give them a reason to work
What is the second highest row of the Hierarchy of Needs?
What was the primary purpose of the Hawthorne Study?
To test how varying conditions can affect the productivity of a worker
Who did Frederick Taylor help create the assembly line with?
Henry Ford
What does Theory Z focus on for the individual?
Integrating one's personal life into their work
What is the best theory of motivation?
There is no best theory of motivation
Why is the Hierarchy of Needs important for a manager to understand?
It creates happier employees who are satisfied with their job, causing them to work harder
What were the 4 bolded words that Frederick Taylor laid out as his process for Scientific Management
Select, train, teach, develop