Management
Inspiring, motivating, influencing and maximizing the efforts of people towards a common purpose is:
Leadership
The explanations and expectations of duties and responsibilities are known as which of the following?
job descriptions
A leader who makes all decisions and uses one-way communication to tell people what to do is what type of leader?
autocratic
A group of workers united as a single entity to improve the economic status and working conditions of the employees through collective bargaining is called:
organized labor
The raw form of information before it actually becomes useful information is:
data
What a company believes, its business practices around how teammates treat one another, and how the company treats its customers is its:
company values
What is a process in which new hires are introduced to a company, their fellow employees, and the work environment?
employee orientation
A leader who creates and charts the plan and communicates the message of “follow me” is what type of leader?
authoritative
Organizations formed by workers in a particular trade, industry, or company for the purpose of improving working conditions, pay and benefits for the workers are called:
labor unions
Anything of value that is not physical in nature is a/an:
intangible asset
The shared beliefs, values, goals, attitudes, and behaviors of a company’s employees is the:
company culture
Which function of an HR department deals with employee reviews and appraisals?
performance management
A manager takes the time to get to know each of their employees and understand how they feel about decisions being made.
This manager is best demonstrating what leadership style?
affiliative
Complete the definition with the correct term. Middle class refers to individuals who typically fall between the working class and ____________ within the socio-economic hierarchy.
upper class
A practice or process not generally known outside of the company that owns it, and that has economic value is a/an:
Widgets Co. store managers have set a goal to increase their customer base by 10% over the next three months. The managers have determined that to meet their goal they will need to hire at least five new salespeople. Recruiting, interviewing, and hiring these new employees is:
staffing
HR Departments need legal knowledge in order to complete which two employee functions?
interviews and terminations
A leader who is hands-off and allows employees to make decisions on how to complete actions is what type of leader?
delegative
In 1894, why did workers go on strike from the Pullman Palace Car Company?
reduced wages
An independent and unbiased inspection and review to evaluate the safety, integrity and accuracy of information, systems, processes, procedures and protocols is a/an:
audit
A furniture store manager has been tasked with increasing the sales of higher-priced items such as couches and mattresses by 25%. So, the manager determines the necessary resources and actions that will need to be taken to reach that goal by:
planning
Which area of HR focuses on searching for appropriate candidates to fill a position?
recruiting
Which leadership style leads by example, and empowers others, and seeks to enable people to be successful?
servant
What was created to ensure safe and healthful working conditions for workers?
The Occupational Safety and Health Act of 1970
The protection of networks, devices, and data from unauthorized access or criminal use, and the practice of ensuring the confidentiality, integrity, and availability of information is:
cybersecurity