Functions of Management
Managers select appropriate goals for the organization while performing the __________ managerial function.
What is Planning
__________ is the power to hold workers accountable for their actions and to make decisions about the use of organizational resources.
What is "Authority"
Goodwin Beverages has an organizational hierarchy with factory line workers at the bottom, who report to floor managers, who in turn report to a division manager. The division manager reports to the CEO. This is an example of which of Fayol’s principles of management?
What is "line of Authority"
A(n) __________blank is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.
What is "Organization"
Adam Smith advocated __________blank to produce products more quickly.
What is "job specialization"
Hakeem, the HR manager of an office supply company, has been asked to increase the level of efficiency at the workplace. He decides to restructure work relationships within the company and categorize people into departments according to the kinds of job-specific tasks they perform. Which managerial function is Hakeem performing?
What is Organizing
__________ is the study of the factors that have an impact on how individuals and groups respond to and act in organizations.
What is "Organizational behavior"
Carl works for a printing business that offers printing and copying, bookbinding, and graphic design. The business has a single, comprehensive long-term plan that guides every department. The business is following Fayol’s principle of
What is "Unity of direction"
Sirita's manager is evaluating how well she uses available resources to satisfy customers and whether she is accomplishing organizational goals. This relates to Sirita’s
What is "Organizational performance"
Frederick W. Taylor is best known for defining the techniques of
What is "Scientific Management"
Taylor is a manager who uses their energetic personality and considerable persuasive skills to coordinate people and groups so their activities and efforts are in harmony. Which managerial function is Taylor performing?
What is leading
When an organization ignores the external environment and fails to acquire inputs, it is likely to experience
What is "Entropy"
Fayol recommended the use of __________to show the position and duties of each employee and to indicate which positions an employee might move to or be promoted to in the future
What is "Organizational chart"
_________is the measure of how productively an organization uses its resources to achieve a goal.
What is "Efficiency"
_________refers to a formal system of organization and administration designed to ensure efficiency and effectiveness.
What is "Bureaucracy"
Rob, a manager at a call center, monitors the performance of workers in his department to see if the quality of their work is meeting the performance standards of the company. In doing so, which managerial function is Rob performing?
What is controlling
__________is the idea that the organizational structures and control systems that are chosen by managers depend on characteristics of the external environment in which the organization operates.
What is "Contingency theory"
At Reliable Tools, employees generally stay with the organization for many years and develop skills on the job that help Reliable Tools become more efficient. This is consistent with Fayol's principle of
What is "stability of tenure"
__________ measures the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals.
What is "Effectiveness"
__________gives managers the right to direct and control their employees' behavior to accomplish organizational goals.
What is "Authority"
Parul’s job is to use planning, organizing, leading, and controlling resources to achieve the goals of her company. Parul is performing the four essential __________functions.
What is "Management"
__________is a contemporary approach to management that focuses on the use of rigorous quantitative techniques to assist managers to make the best use of organizational resources to produce goods and services.
What is "Management Science Thory"
The owners of Hae-Won’s company make all of the important decisions even though there are middle managers who supervise front-line employees. When problems occur, these managers are reluctant to make decisions without speaking with one of the owners. This illustrates the problem with which of Fayol’s principles of management?
What is "Centralization"
Supervisors are also referred to as __________ managers.
What is "First-line"
Maria’s job involves maintaining an accurate inventory and financial data. Her manager provided her with specific written instructions on how to perform the job task that is also used by other employees who do the same work. This is an example of
What is "Standard Operating Procedures"