The Management Process Today
Identifying and selecting appropriate goals: one of the four principal tasks of management
Planning
A collection of feelings and beliefs
Attitude
The highest level of management in the organizational hierachy
CEO
The founder of Facebook
Mark Zuckerberg
A manager who is responsible for the daily supervision of non-managerial employees
First-line manager
The ability to understand manage one's own moods and emotions and the moods and emotions of other people.
Emotional Intelligence
Refers to a specific set of departmental skills, knowledge and experience
The state of being unable to pay one's debt
Bankruptcy
A measure of the appropriateness of the goals of organization in pursing and of the degree to which the organization achieves those goals.
Effectiveness
The degree to which individuals feel good about themselves and their capabilities.
Self-esteem
The ability to understand, alter, lead and control the behavior of other individuals and groups as well as the ability to communicate, coordinate and motivate people into a cohesive team.
Human Skills
Human Resources
Downsizing an organization by eliminating the jobs of large numbers of top, middle and first-line managers and non-managerial employees.
Restructuring
A lifelong goal or objective than an individual seeks to achieve
Terminal value
The ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.
Competitive advantage
What does the term TQM stand for?
Total Quality Management
The expansion of employee' knowledge, tasks, and decision-making responsibilities.
Empowerment
Thee tendency to experience negative emotions and moods, to feel distressed, and to be critical of oneself and others
Negative affectivity
Obligations a company has towards the people and groups affected by its activities such as employees, customers and its surrounding community.
Social responsibility
President of Park University
Greg Gunderson, Ph.D.