Strategic Planning
The first step in the formal planning process, where planners gather, interpret, and summarize all information relevant to the planning issue
What is Situational Analysis?
Contracting with an outside provider to produce one or more of an organization’s goods or services.
What is Outsourcing?
The box-and-line diagram that displays an organization's reporting structure, job groupings, and division of labor.
What is an Organization Chart?
Parent-company nationals who are sent from headquarters to work at a foreign subsidiary.
What are Expatriates?
The legitimate right vested in an organizational position to make decisions and tell others what to do.
What is Authority?
A clear and concise expression of an organization's basic purpose and scope of operations.
What is a Mission Statement?
An arrangement where a licensee in another country buys the rights to manufacture a company's product for a negotiated fee.
What is International Licensing?
The process of separating jobs and jobholders from one another through division of labor and job specialization
What is Differentiation?
Natives of a country other than the home country or the host country who work at an overseas subsidiary.
What are Third-Country Nationals?
The assignment of a task or new responsibility that an employee is supposed to carry out.
What is Responsibility?
An assessment technique that compares internal strengths and weaknesses with external opportunities and threats to formulate strategy
What is a SWOT Analysis?
The trade agreement that includes El Salvador, Dominican Republic, Guatemala, Honduras, Costa Rica, Nicaragua, and the United States.
What is CAFTA-DR?
The specific number of direct subordinates who report directly to a supervisor.
What is Span of Control?
Natives of the country where an overseas subsidiary is physically located.
What are Host-Country Nationals?
The expectation that employees will perform a job, take corrective action, and report upward on their performance status.
What is Accountability?
A negative bias associated with benchmarking where an organization rejects external best practices because they were developed elsewhere
What is "Not Invented Here" Syndrome?
An organizational model consisting of subsidiaries in each country operating as stand-alone business units with broad discretion to respond to local conditions.
What is the Multinational Model?
Departments such as research, accounting, legal, and HR that support primary departments rather than creating core goods or services.
What are Staff Departments?
Foreign nationals brought in from an overseas subsidiary to work at the corporate parent company headquarters.
What are Inpatriates?
The top governing body responsible for selecting and replacing the CEO, reviewing financial performance, and ensuring legal and ethical conduct.
What is the Board of Directors?
"What-if" plans generated during goal and plan selection to help a firm anticipate problems and maintain flexibility.
What are Contingency Plans?
The overseas entry mode that maintains tight control over technology and operations, but represents the most costly and high-risk strategy.
What is Wholly-Owned Subsidiary?
An organizational form where jobs are specialized and grouped according to the function they perform, such as marketing, finance, or operations.
What is a Functional Organization?
The disorientation and stress associated with living and working in a foreign cultural environment.
What is Culture Shock?
The first step in the 5-step formal delegation process.
What is "Define the goal succinctly"?