An organizational structure that simultaneously groups people and resources by function and by product
What is Matrix Structure
100
Theorist who identified five principles for creating a learning organization
Who is Peter Senge
100
A metaphor alluding to the invisible barriers that prevent minorities and women from being promoted to top corporate positions
What is glass ceiling
100
This person created a well-known model that helps managers focus on the five most important competitive forces, or potential threats, in the external environment
Who is Michael Porter
100
The number of steps in the control process
What is four
200
An organizational structure composed of separate business units within which are the functions that work together to produce a specific product for a specific customer
What is Divisional Structure
200
Senge's 5 principles for creating a learning organization are...
What are: 1. Develop a personal mastery 2. Build complex, challenging mental models 3. Promote team learning 4. Build a shared vision 5. Encourage systems thinking
200
The Glass Ceiling Commission report indicated that this minority group has the hardest time being promoted and climbing the corporate ladder
What are African-Americans
200
The five components of Michael Porter's Five Forces Model are...
What are: 1. The level of rivalry among organizations in an industry 2. The potential for entry into an industry 3. The power of large suppliers 4. The power of large customers 5. The threat of substitute products
200
The first step in the control process is...
What is establish the standards of performance, goals, or targets against which performance is to be evaluated
300
Divisional or Matrix: used when information technology or customer needs are changing rapidly and the environment is uncertain; more flexible
What is Matrix Structure
300
When managers emphasize the importance of a common mental model that all organizational members use to frame problems and opportunities, they are using this principle
What is building a shared vision
300
The Glass Ceiling Commission Report indicated that this minority group is often stereotyped into technical jobs
What are Asians
300
True or False: It is the job of managers at the corporate, business, and functional level to formulate strategies to counter these threats
What is True
300
The second step of the control process is...
What is measure actual performance
400
Divisional or Matrix: examples of this structure include: Product Structure, Geographic Structure, and Market Structure
What is Divisional Structure
400
Sophisticated ways of thinking that challenge employees to find a new or better way of performing a task are...
What are complex mental models
400
The Glass Ceiling Commission Report indicated that this minority group are assumed to be less well educated than other minority groups
What are Hispanics
400
True or False: When it is easier for companies to enter an industry, the less likely it is for industry prices and industry profits to be low
What is False
400
The third step of the control process is...
What is compare actual performance against chosen standards of performance
500
Employees of the matrix structure are considered "two-boss employees"; name the two managers each person reports to
What is a functional manager and a product team manager
500
Managers must empower employees and allow them to experiment, create, and explore what they want to help them this...
What is develop a personal mastery
500
True or False: There is a logical basis for stereotypes favoring male managers and leaders or for the existence of the "glass ceiling"
What is False.
500
The permanent, ongoing, intense competition brought about in an industry by advancing technology or changing customer tastes
What is hypercompetition
500
The fourth step in the control process is...
What is evaluate the result and initiate corrective action if the standard is not being achieved