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Management A
Management B
Human Resources
Information Technology
$2 I Call It
100
97. _____ means directing, inspiring, and motivating individuals to achieve organizational goals. a) Controlling b) Leading c) Organizing d) Planning
What is b) Leading
100
113. Abraham Maslow, noted psychologist, theorized that people were motivated by a) money, more money, and even more money. b) time pressures. c) unmet needs. d) greed.
What is c) unmet needs.
100
98. The goal of human resource management is to a) develop the company’s human capital. b) create new products. c) develop plans for the reduction of the firms overall production cost. d) redesign workflow to help maximize productivity.
What is a) develop the company’s human capital.
100
94. Habib is a writer. He regularly uses something on his computer made by Microsoft that is called Word. Word allows Habib to write, edit, and prepare his manuscripts for eventual publication. What kind of computer program is it? a) Hardware b) utility program c) application software d) operating system
What is c) application software
100
122. The vital function of _____ involves transforming data into useful information for decision makers. a) business b) managing partnerships c) the information technology department d) transferring networks
What is c) the information technology department
200
103. The three basic types of management skills are: a) technical, human, and conceptual. b) financial, marketing, and technical. c) vision, articulation, and directive. d) fiscal, visionary, and motivational.
What is a) technical, human, and conceptual.
200
149. SWOT is the acronym for: a) strengths, weaknesses, operations, and tactics. b) strengths, weaknesses, opportunities, and threats. c) strategies, work plans, operations, and tactics. d) strategies, weapons, outcomes, and trends.
What is b) strengths, weaknesses, opportunities, and threats.
200
110. Many _____ have no expectation that employers will be loyal to them, and they do not feel that they owe their companies strong loyalty in return. a) older workers b) women c) younger workers d) workers with disabilities
What is c) younger workers
200
126. C.J. Bovary has been working for the past six months at TUV Technologies. During that time she has compiled an impressively long list of names, addresses, phone numbers, and products purchased by customers. In order to access and search through this information quickly and efficiently, she could store it in a(n) a) database. b) operating system. c) expert system. d) information browser.
What is a) database.
200
95. _____ is determining organizational goals and action plans for how to achieve those goals. In other words, it means figuring out where the business wants to go, and how to get there. a) Controlling b) Leading c) Organizing d) Planning
What is d) Planning
300
100. _____ manage persons in supervisory roles. These people must communicate up and down the pyramid to coordinate programs and projects to accomplish organizational goals. a) Primary managers b) Staff managers c) Middle managers d) Top managers
What is c) Middle managers
300
136. The top companies in Fortune magazine’s 100 Best Companies to Work For in 2011 emphasize a) cash incentives as their motivator for employees. b) using coercion as their motivator for employees. c) working longer hours to get more perks. d) a positive culture to motivate their employees.
What is d) a positive culture to motivate their employees.
300
140. To reduce costs, companies often use _____ to fill in workload gaps during high production times. a) contingent workers b) disabled workers c) young workers d) women workers
What is a) contingent workers
300
108. Documents stored on the World Wide Web are written and linked together using a) URL1. b) HYPP. c) HPPS. d) HTML.
What is d) HTML.
300
135. Employers use _____ interviews, in which all candidates are asked to respond to the same questions asked in the same order. The goal is to improve the employer’s ability to compare candidates and predict their performance. a) closed-ended b) communal c) structured d) purely scripted
What is c) structured
400
172. Mike Kerr is an engineer who works for Lockheed Martin. He frequently is part of a team that is assigned to special projects. When he participates in these projects, he finds himself reporting to both the project manager and the manager in charge of his regular department. This type of arrangement suggests that Lockheed Martin is making use of a a) decentralized staff organization. b) multiple-line organization. c) matrix organization. d) pure line-and-staff organization.
What is c) matrix organization.
400
147. A SWOT analysis is used to analyze the company’s a) competitive position. b) internal controls. c) management structure. d) budgetary position.
What is a) competitive position.
400
128. Research conducted by the U.S. Census Bureau points out that college graduates’ earning power a) decreases. b) doubles. c) triples. d) is the same as a high school graduate.
What is b) doubles.
400
103. Microsoft Word, Quicken, and MS Publisher are examples of _____, used broadly across large and small businesses. a) horizontal market software b) vertical market software c) system software d) operating system software
What is a) horizontal market software
400
105. The practice of outsourcing a) currently only affects workers in low-skill, low-wage jobs. b) has failed to catch on in the United States as much as it has in Europe and Asia. c) only occurs when a firm contracts with foreign producers. d) has begun to impact high-tech, high-pay positions as well as low-end jobs.
What is d) has begun to impact high-tech, high-pay positions as well as low-end jobs.
500
181. The business division academic dean at Bell Valley College has two faculty positions to fill. She will ask other faculty members to serve on a hiring committee. This committee will be responsible for interviewing candidates and making hiring recommendations to the dean. The dean will take the committee’s remarks very seriously in making the final selection. We would describe the dean’s leadership style as a) autocratic. b) democratic. c) free-rein. d) laissez-faire.
What is b) democratic.
500
181. The business division academic dean at Bell Valley College has two faculty positions to fill. She will ask other faculty members to serve on a hiring committee. This committee will be responsible for interviewing candidates and making hiring recommendations to the dean. The dean will take the committee’s remarks very seriously in making the final selection. We would describe the dean’s leadership style as a) autocratic. b) democratic. c) free-rein. d) laissez-faire.
What is b) democratic.
500
112. Eileen is 23 years old and a recent college graduate who just accepted her first full-time position. If Eileen is like most in her generation, it is likely that she will a) feel a high degree of loyalty to her employer. b) realize that it is important for her to “pay her dues” before she expects any major increases in pay or responsibilities. c) be somewhat closed-minded, with little desire to consider views that differ from her own. d) have high expectations about pay and opportunities for advancement but low expectations about her employer’s loyalty to her.
What is d) have high expectations about pay and opportunities for advancement but low expectations about her employer’s loyalty to her.
500
117. Many businesses have been reluctant to embrace cloud computing, citing _______ concerns. a) cost and efficiency b) security and cost c) efficiency and reliability d) security and reliability
What is d) security and reliability
500
114. Bipin has been an intern at the local bank for almost all of his senior year of college. Lately, his motivation has suffered because the work he is doing is repetitive and makes little use of his college education. Today, his supervisor, Laura, approached Bipin and asked if he would like to be part of a larger project for the bank—one that would be much more complex, challenging, and important. Feeling empowered to make a difference, Bipin agrees. He cannot wait to get started. According to Maslow, Laura is motivating Bipin by meeting his _____ needs. a) internalization b) self-actualization c) social d) physiological
What is b) self-actualization