MAIN RESOURCES
The workforce responsible for carrying out organizational tasks.
Human resources
WHAT ARE THE GENERAL LEVELS OF MANAGEMENT?
TOP MANAGEMENT, MIDDLE MANAGEMENT, FIRST-LINE MANAGEMENT
The ability of manager to share his ideas and opinions with other people both orally and in writing. This skill is a decisive factor of a manager's success
A communicational skill
Primarily responsible for the organization’s financial resources. Accounting and investment are specialized areas within financial management
A financial manager
The process of influencing and motivating employees to achieve objectives.
Leadership
Capital used to fund operations and investments
Financial resources
An upper-level executive who guides and controls the overall activities of the organization. They are generally responsible for the organization’s planning and developing its mission. They also determine the firm’s strategy and its major polices.
TOP MANAGERS
The ability to deal effectively with other people both inside and outside the organization. It is the ability to understand the needs and motives of other people
An interpersonal skill (psychological skill)
Responsible for the exchange of products between the organization and its customers or clients. Specific areas within marketing research, advertising, promotion, sales, and distribution.
A marketing manager
The systematic evaluation of performance against standards
Control
Tangible assets like equipment, buildings, and materials
Physical resources
A manager who implements the strategy and major polices handed down from the top level of the organization. They develop tactical plans, polices, and standard operating procedures, and they coordinate and supervise the activities of first-line managers.
A middle manager
A specific competence to accomplish a task. The lower is a manager's level in the organization, the closer is his/her connection with the production process. Thus first-line managers have the closest connection with the production process.
A technical skill
What is the primary focus of strategic management?
Competitive advantage
The process of setting goals and determining actions to achieve them
Planning
Processed data used for decision-making and planning
Information resources
A manager who coordinates and supervises the activities of operating employees. They spend most of their time working with employees, answering questions, and solving day-to-day problems. They are former operating employees who, owing to their hard work and potential, were promoted into management.
A first-line manager
The ability of a manager to keep to the organizational rules specified for the production process, within a limited budget, and coordinate the flow of information and paper work in his group and in other groups.
. An administrative skill
What is the key role of marketing management in competitive markets?
Customer satisfaction
The coordination and arrangement of resources to implement plans
Organizing
ntangible assets such as knowledge, skills, and expertise
Intellectual capital
Non-qualified persons working for the organization. For their labour or services they get salaries or wages. They represent the work force of the organization.
Operating employees
Effectiveness of a manager’s activity depends on certain important skills. These skills can be divided into seven different categories: WHAT ARE THEY?
Conceptual, decision making, analytic, administrative, communicational, interpersonal and technical.
What does information management ensure in decision-making?
Data accuracy
The ability to achieve organizational goals with minimum resources
Efficiency