Influence
If you give something, you feel obligated to give something back.
Reciprocity
If you sleep with me I'll give you a promotion is an example of this?
Quid Pro Quo
What type of management is mainly concerned with managing the entire organization?
Administrative Management
In a NASA study what color in the workplace was reported to have higher negative mood characteristics?
Red
If she can do so can I is an example of this?
Social Proof
This involves treating an applicant or employee less favorably because of his or her age.
Age Discrimination
Who was the first to systematize management and management behavior?
Henry Fayol
What type of plants in the workplace can improve mood and invoke positive feelings?
Ornamental
Which principle is an economic theory where humans place a higher value on an object that is scarce?
Scarcity Principle
The state agency charged with protecting Californians’s from unlawful discrimination in employment.
California Department of Fair Employment and Housing (DFEH)
What is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently?
Conflict Management
Name a scent that improves productivity in the workplace?
Peppermint
This man wrote the best-selling business book of all time?
Dale Carnegie
In 1980 the Commission (EEOC) issued guidelines declaring sexual harassment a violation of Section ______ of Title VII, establishing criteria for determining when unwelcome conduct of a sexual nature constitutes sexual harassment ?
703
What was the term for workers just doing what the informal work group had established as a fair day's work (no rate-busting)?
Soldiering
Which had a more psychophysiological influence in the workplace, windows or plants?
Windows