Mintzberg's Manager Roles
The Manager's Job
Manager's Activities
Some Culture Stuff
Leadership and Ethics
100

This interpersonal role involves a manager counseling, communicating, and directing subordinates.

What is a leader?

100

These skills involve the ability to work with people and understand employee motivation.

What are human relations skills?

100

This illustrates that the decision-making process is limited with incomplete information and our capacity to process it.

What is bounded rationality?

100

According to Drucker, this is more influential than strategy in terms of motivating employees’ beliefs, behaviors, relationships, and ways they work.

What is corporate culture?

100

This describes an organization's aspirations.

What is vision?

200

This interpersonal role involves a manager maintaining information links inside and outside the organization.

What is a liason?

200

These skills involve the ability to work with people and understand employee motivation.

Who are first-line managers?

200

Generating as many solutions or options as possible.

What is brainstorming?

200

This profile of an organization emphasizes creating, innovating, visioning the future, managing change, risk-taking, rule breaking, experimentation, entrepreneurship, and uncertainty.

What is Adhocracy Culture?

200

This describes an organization's strategic purpose for operating.

What is mission?

300

This informational role involves a manager passing information to subordinates via memos and emails.

What is a Disseminator?

300

Managers in this role are at the top of the hierarchy and are responsible for the entire organization, especially its strategic direction.

What are executive managers?

300

Choosing not to voice concerns to keep the peace.

What is groupthink?

300

This profile of an organization focuses on relationships, team building, commitment, empowering human development, engagement, mentoring, and coaching.

What is clan culture?

300

This describes what an organization stands for and believes in, and what standards can be used to evaluate and judge it.

What is values?

400

This decisional role involves a manager representing the management side in negotiations with union representatives.

What is a Negotiator?

400

ccording to the test bank, managers in this role are at the top of the hierarchy and are responsible for the entire organization, especially its strategic direction

What are technical skills?

400

 This person intentionally takes on the role of critic.

Who is the devil’s advocate?

400

This profile of an organization emphasizes efficiency, process and cost control, organizational improvement, technical expertise, precision, problem solving, elimination of errors, logical, cautious and conservative, management and operational analysis, and careful decision-making.

What is hierarchy culture?

400

This refers to when a leader does not perceive ethical issues due to inattention or inability.

What is ethical blindness?

500

This decisional role involves a manager making decisions about who gets what, how much, when, and why.

What is a Resource Allocator?

500

These skills include the ability to see the organization as a whole and understand how various parts fit together.

What are conceptual skills?

500

Paying more attention to information that agrees with existing beliefs.

What is confirmation bias?

500

This profile of an organization emphasizes delivering value, competing, delivering shareholder value, goal achievement, driving and delivering results, speedy decisions, hard driving through barriers, directive, commanding, and getting things done.

What is market culture?

500

This refers to when a leader can “talk the talk” but does not “walk the talk” on values.

What is ethical blindness?