The Four Management Processes
Chapter 1-3 Concepts
Chapter 4-6 Concepts
Chapter 7-9 Concepts
Chapter 10-13 Concepts
Chapter 14-16 Concepts
100
Who is the G.O.A.T. Management Professor?
Who is Professor Greiman?
100
Of the three types of organizations, For-Profit, Non-Profit, and Mutual Benefit, what type of organization is a company such as Red Cross?
What is a non-profit organization? 
100
What are the three types of managers? And which one is the best?
What are polycentric, ethnocentric, and geocentric? Geocentric is the best.
100
If a company, truly emphasizes getting newly hired employees to fit in, and understand the company's goals, then they are attempting to what?
what is onboarding?
100
If a company is already prepared and has anticipated coming issues, then they participate in what type of change?
What is proactive?
100
Is face-to-face communication high or low in media richness?
What is high?
200
What are the four management processes?
What is P.O.L.C- or Planning, organizing, leading, and controlling?
200
If an employee is able to diffuse situations, is very personable, and can speak well, then specializes in what type of skill?
What are human skills?
200
What are some of the barriers of international trade?
What are embargoes, tariffs, and import quotas?
200
With A.I. now gaining popularity in the workplace it is obvious that there are benefits, but what are some of the drawbacks according to the book?
What are cost, data issues, and A.I. implementation?
200
What is the key difference between a group and a team within an organization?
What is a common goal or commitment among individuals.
200
What describes a transformational leader?
What is someone who transforms employees to pursue organizational goals instead of their own personal goals.
300
If an individual monitors performance, compares it to the companies goals, and takes corrective action, then they fulfill the process of?
What is controlling?
300
Internal stakeholders are comprised of what three types of people within an organization?
What are employees, owners, and board of directors?
300
"What do we want to become" is an example of an A.Mission statement?
B. Vision Statement? or C. The values statement.
What is a vision statement?
300
What are the three levels of organizational structure?
What are observable artifacts, espoused values, and basic assumptions?
300
Name the four core self-evaluations?
What is self-esteem, self-efficacy, locus of control, and emotional stability?
300
If my behavior toward Stevie Doug, is swayed because I am personally attracted to him then, what power is influencing my behavior?
What is referent power?
400
If an individual sets goals and decides how to achieve them, then that person fulfills the process of
What is planning?
400
If an individual does everything for the greater good of the company, then what approach is he or she utilizing?
What is the utilitarian approach?
400
While long-term goals are often referred to as strategic goals, short-term goals are often referred to as?
What are tactical or operational goals?
400
What is it called when a group of employees get together to create a bargaining unit against a company?
What is a union?
400
Name the three steps to Lewin's Change Model and explain them?
What are ...
Unfreezing- creating the motivation to change.
Changing- learning new ways to do things.
Refreezing- making the new ways normal
400
What are three types of physical communication barriers?
What are sound, time, and space?
500
If an individual arranges tasks, people, and other resources to accomplish the work, then that person fulfills the process of?
What is organizing?
500
What is Scientific Management and who pioneered it?
What is figuring out a task, by studying each part scientifically, and Fredrick Taylor.
500
What does S.W.O.T analysis stand for?
What are...
S-strengths, internal environment
W- weaknesses, internal environment
O- opportunities, external environment
T- threats, external environment
500
What are the Four Steps in Rational Decision Making?
What is...
1. Identify the problem.
2. Think of solutions.
3.Evaluate alternatives and select a solution.
4. Implement and evaluate the solution
500
According to McClelland Acquired Needs Theory an individual has three needs, what are they?
What is the need for achievement, affiliation, and need for power?
500
Describe the P.D.C.A Cycle?
What is Plan, do, check, act?
600
If an individual motivates, directs, and otherwise work hard, in order to achieve a company's goals, then that person fulfills the process of?
What is leading?
600
Name Maslow's Hierarchy of needs in order?
What is Physiological, safety, love and belonging, esteem, and self actualization?
600
Name the planning and strategic management process (5 Steps).
What are establish the mission and values, assess the current reality, formulate the strategy, implement the strategy, and maintain strategic control?
600
If an organization is extremely competitive and values profits over employee satisfaction then they have a _ culture?
What is a market culture?
600
Name the 5 Stages of Tuckman's model?
What is forming, storming, norming, performing, adjourning?
600
Define outsourcing?
Outsourcing is when an organization allows outsiders to handle situations.