The determination of how a company will compete in a given business and position itself among its competitors.
What is business-level strategy?
100
An acronym for volatile, uncertain, complex and ambiguous that captures the context in which today's organizations compete.
What is VUCA?
100
A structure where knowledgeable workers are organized to work as individual contributors or to be a part of a work cluster that provides a certain expertise.
What is network structure?
100
A type of organizational control that includes self-supervising teams that are responsible for a set of tasks. (Chapter 7)
What is the clan approach?
100
Visible organizational structures, processes and languages. (Chapter 8)
What are Artifacts?
200
The way a company seeks to create value through the configuration and coordination of multi-market activities.
What is corporate-level strategy?
200
The process of managing employees by outlining a series of specific objectives or milestones that they are expected to meet in a defined period of time (Chapter 9)
What is Management by Objectives (MBO)?
200
A structure that groups diverse functions into separate divisions. (Chapter 7)
What is Divisional Structure?
200
The manner in which work in a firm is divided among employees.
What is division of labor?
200
Occurs when a firm owns or controls the inputs it uses.
What is backward integration?
300
A strategy in which a firm engages in several different businesses that may or may not be related in an attempt to create more value than if the businesses existed as stand-alone entities
What is Diversification?
300
An organizational structure where key decisions are made at all levels of the firm, not mandated from the top. (Chapter 7)
What is decentralized structure?
300
A structure that organizes a firm in terms of the main activities that need to be performed such as production, marketing, sales and accounting.
What is functional structure?
300
The process of understanding how work gets done and how individuals should interact in an organization.
What is socialization?
300
A competitive advantage that occurs when a firm is first to offer desirable products or services that secure customer loyalty.
What is first mover advantage?
400
Occurs when a firm owns or controls the customers or distribution channels for its main products.
What is forward integration?
400
An organizational structure characterized by formal structures that control employee behavior by concentrating decisions in a top-down hierarchical fashion.
What is a centralized organization?
400
A structure where both divisional and functional managers have equal authority in the organization.
What is a matrix structure?
400
The process by which union representatives negotiate with the management to secure certain concessions on wages, benefits, job security or seniority for union members.
What is collective bargaining?
400
A systematic way of examining all of the activities a firm performs and determining how they interact to form a source of competitive advantage.
What is Value Chain Analysis
500
Occurs when one corporation owns business units that make inputs for other business units in the same corporation.
What is vertical integration?
500
An extreme form of organizational control in which systems are highly formalized and are characterized by extensive rules, procedures, policies and instructions.
What is a Bureaucratic Approach?
500
Rights that include initiative, approving, implementing and controlling various types of strategic or tactical decisions.
What are Decision Rights?
500
A system in which employees conduct a self-assessment of key competences and then compare their responses to others in the organization.
What is 360 degree feedback?
500
The accounting system used to assess the specific cost components of producing a product or service.