The groups who determine an organization's reputation: employees, shareholders, customers, community, industry, government, and vendors.
What are Seven Ports of Management
100
The concept that management is a flow process.
What is the Management Process Cyber Chart.
100
The accomplishment of predetermined objectives through others
What is Management Definition?
100
Five kinds of decisions that managers must make in taking action.
What is the Main Event Compass
100
The model of an individual's information processing system.
What is Stimulus Fraction
200
The history of a particular job. Each person who serves in a particular job creates a link---and these links form a chain.
What is Job Organization Chain
200
The idea that the utilization of minimum resources to achieve a particular objective is accomplished by doing things right.
What is Efficiency--Things Right?
200
The idea that input resources (5Ms) are limited in supply, and therefore should be effectively and efficiently employed.
What is "Scarce Resources"
200
Unless things change, they stay the same.
What is Main Event Principle?
200
The three-step management action process.
What is Info-Action Diagram?
300
The idea that the best use of resources is achieved by doing high priority activities.
What is Effectiveness--Right Things
300
Two observations about organizations: work expands to fill your time, and expenditures rise to meet your income.
What are Parkinson's Laws?
300
The idea that progress is based upon two related activities: the discovery and correction of error, and the writing of a history.
What is Progress Principle?
300
A diagram which represents the idea that the wide difference between normal and maximum productivity from a given set of resources is a function of management skill.
What is Synergism Diagram?
300
Two forces which affect the lives of individuals and organizations, over which they have little direct control--you will be judged by others, and things will change.
What are Two Tyrannies?
400
The idea that all managers should treat their unit of responsibility as a business-within-a-business.
What is Business-Owner Concept?
400
A flow diagram of the four elements in a market-controlled economic system.
What is Macro-Economic System
400
The idea that a marketing system is made up of three interacting components: products or services, distribution channels, and the market.
What is Marketing Fusion Triangle?
400
The combination of three explanations for the whole sweep of human history.
What is History Fusion Triangle?
400
The idea that obsolescence is a product of three factors: style, function, and quality
What is Obsolescence Fusion Triangle?
500
The idea that the system for allocating rewards and privileges in an organization is made up of three factors: competitive performance, hereditary privilege, and egalitarian distribution.
What is Organization Fusion Triangle?
500
The "ports" of the Seven Ports of Management
What are employees, shareholders, customers, community, industry, government, and vendors?
500
A comparison of Efficiency and Effectiveness.
What are "things right" and "right things."
500
The six blocks of the Management Process Cyber Chart.
What are Information, Manager, Input, Action, Output, and Objectives?
500
The Management Definition
What is "The accomplishment of predetermined objectives through others."