Fill in the Blanks
Major by-products of decision theory management are management information systems (MIS) and _______________.
decision support systems (DSS)
Learning Organization is another influential approach to management which became popular in the 1990s. The learning organization approach was first put forth by?
Peter Senge
This is primarily concerned with the study of rational decision procedures and the way managers actually make decisions. This movement introduced mathematical methods and quantitative models to serve as the basis for all management decisions.
Decision theory movement
Contingency approach is also known as ______________?
Reserve Approach
Learning Organization became popular in the 1990s. The basic principles of this approach are made up of five core areas. Name these five core areas -
1. Personal mastery
2. Mental models
3. Shared vision
4. Team learning
5. Systems thinking
The systems approach is divided into three movements - decision theory movement, general systems theory movement, and __________________.
psychological theory movement
General systems theory movement integrates knowledge from the biological, physical, and physical sciences. Who is the father of General systems theory movement?
Ludwig van Bertalanffy is the father of General systems theory movement. He was the first to talk about the "system theory of organisms." At this point system refers to a set of elements standing in interrelation among them and with the environment.
This movement integrates knowledge from the biological, physical, and physical sciences.
General systems theory movement
Learning Organization is another influential approach to management which became popular in the 1990s. The basic principles of this approach are made up of five core areas. What do you call this core area where it focused with people identifying what is important in the process?
Personal mastery
According to Henry Mintzberg, managers play a number of roles, and these are grouped in three broad categories. Enumerate these broad categories.
1. Interpersonal roles
2. Information roles
3. Decision making
“No manager is a complete master of all of the skills that might be useful to him, but good managers know that their success is dependent upon their ______ and ___________."
skills and knowledge
This theory attempts to mathematically capture behavior in strategic situations, in which an individual's success in making choices depends on the choices of others.
Game Theory
This approach holds that there is no single, textbook rule for the best way to manage an organization. In each company's case, the “best” approach will be contingent upon the company's internal and external needs.
Contingency approach
Can be defined as an expected set of behaviors and activities -
Role
A very crucial part in the process of planning is decision making -the process of making a choice between alternatives. Decision making process has four phases. Enumerate these four phases.
1. Intelligence gathering
2. Design
3. Choice
4. Review
This is a quality planning approach conceived as a planning cycle that forms the basis of continuous improvement. A repetitive cycle.
PDCA cycle
This is a short-term, specific measurable target that must be achieved to accomplish organizational goals. This state what is to be accomplished that is expressed in singular, specific and measurable terms.
Objectives
They are general statements to guide thinking in making decisions. They ensure the consistency of decisions in relation to objectives and come in several forms.
Policies
This term designates a process of projection or prediction in management.
Forecasting
According to Robert Katz, as managers, librarians need different set of skills essential to successful management. Enumerate these three essential skills.
1. Human skill
2. Technical skills
3. Conceptual skills
Goals and objectives should be SMARTER:
________, _________, _________, _________, _________, _________, _________,
* Specific
*Measurable
* Acceptable/attainable
*Realistic/result oriented
* Time frame/time bounded
*Extending
* Reward
This type of planning/plan is comprehensive, has long-term objectives, more than five years and relatively general, focuses on the broad, enduring issues for insuring the organization's effectiveness. This type of plan typically states the organization's mission and describe a set of goals of the organization in the future.
Strategic planning
This is a future state or condition that contributes to the fulfilment of the organization's mission
Goal
It is the ability to translate knowledge into action that results in a desired performance.
Skill
There are various types of plans. Enumerate the eight basic types of plans.
1. Purpose or mission
2. Objectives or goals
3. Strategies
4. Policies
5. Procedures
6. Rules
7. Programs
8. Budgets