A
The Process of influencing others to work toward the attainment of common goals.
Leading
Highest level of management in an organization
Senior Management
Organization
Body of people that come together for a specific purpose
To assign authority to someone else to carry out a task.
Delegate
Management
Process of controlling and making decisions about an organization, as well as overseeing others to ensure activities are performed efficiently and effectively.
Classical management theory that uses science to study worker productivity and workflow.
How many stages of team development are there?
Four
True or False
The contingency approach is a theory that suggests the affordable style of management depends on the situation.
Classical management theory that focuses on the organization as a whole and identifies effective ways to organize and manage a business.
Administrative management
Evidence based management is centered around how many steps?
5 steps
What is a system theory
A set of interrelated parts that function as a whole unit to accomplish a common goal.
The invisible barriers that prevent certain individuals from advancing into higher positions is known as what
Glass ceiling
What is theory z
A middle ground approach that includes characteristics of both the Japanese (Theory y), and the American (Theory x) style of management
Believes that workers are motivated to work and can make sound decisions.
Division of labor
Supervisory management
Management level of individuals who coordinate and supervise the activities and duties of employees; also known as first-line management.
What is theory x
The types of managers that believe employees dislike work and need close supervision in order to finish their task
What is Theory Y
These managers believe that employees like to work and do not need close supervision to accomplish their task.
The scientific management theory was developed in what century?
The 20th century
What are the four stages of team development and in what order are they in?
Forming
Storming
Norming
Performing
When the team leader makes all the decisions its an example of what type of team
Traditional teams
What are the three branches of classical management and what does each branch do?
Scientific
Administrative
Bureaucratic
Which of the following principals is central to Total Quality Management (TQM)
A. Maximizing short-term profits over long-term quality
B. Focusing solely on customer complaints to improve products
C. Encouraging continuous improvements and employee involvement
D. Centralizing decision-making power within top management only.
planning
Organizing
Staffing
Leading
Controlling
Explain the quantitative approach to management
Management theory that uses measurable techniques to improve decision making in an organization
What are Mintzberg's three categories of managerial roles?
Interpersonal Roles
Informational Roles
Decisional Roles