What is the first thing the Management Theory team does when everyone arrives?
What is Recite the oath?
Define Conscious
Aware of ones surroundings.
Explained(Within XB members are often not conscious of their culture)
How is XB culture different then normal classroom culture?
What is one term the Management Theory team is responsible for teaching XB members?
culture, artifact, norm, role, belief, value, ritual, rite, symbol, and myth
What is Paul's last name?
Olsen
What should be included in each members weekly plan?
Learning objectives aimed at the criteria
Define Understanding within XB
What is comprehending the ideas and concepts you are given.
Explained (Within XB Understanding is outlined as comprehending the behavior one sees and understanding what makes XB run)
What is one concept the Management Theory team supposed to help XB members identify and distinguish?
Artifact, norm, role, belief, value, ritual, rite, symbol, and myth
Who was referenced in the reading for dimensions of cultural difference?
Hofstede
What is the full XB oath without looking at the manual?
I belong to XB and will make this organization work by cooperating and taking responsibility. I will apply concepts and theories frankly to events and people I observe. I will challenge my colleagues and myself to keep improving. I will do what I set out to do and enjoy it.
How will the oath be different from when it was recited in Cycle 1?
It will be presented in different languages in Cycle 2
Define Ethnocentrism
What is the belief that one culture is more superior than one another?
Explained (Within XB ethnocentrism is not really seen which is good but unfortunately within the real world workplace this can be seen)
What are two things the Management theory team is responsible for during each class?
Lead exercises and start class with the oath
Why is it important to identify culture changing events in XB?
Members often take them for granted. An example could be the first time we discussed the possibility of having a test and everyone had a different opinion. It changed the way the class has run since then, but no one identified that as changing the culture in XB.
Why pay attention to Culture?
What is giving a useful managerial tool?
Explained (Knowing the culture within an organization is imporant because it gives the manager a position to prioritize culture and the importance of it)
What is one of the most important concepts that the Management Theory team will express in Cycle 2?
What is Culture?
Define Reframing and its importance within XB
To frame or express differently. It is important in XB, specifically the start of the class when the Senior Manager reframes the confusion as intentional, and that the class is meant to learn from the experience.
What is an example of a ritual in XB and why is it significant?
The oath and the first few classes are rituals that help indoctrinate new XB members.
What contrasting perspectives should the Management Theory Team have XB members discuss?
ethnocentrism, cultural relativity, and cultural universalism
Who is the Author of the XB manual?
Roger Putzel
What is an exercise the Management Theory team must make the class complete that does not involve the XB Oath?
Completing the online course evaluation as an exercise in managing XB's culture.
What is an example of Hofstede's dimensions of cultural difference?
Uncertainty avoidance, power distance, masculinity/femininity, individualism/collectivism
Who's main task is cultural stewardship within XB?
The senior manager articulates a vision and maintains the culture of XB
Who are the members of the Management theory team?