This chart is used as a guide line for placing a hold on a check over $1,500.
What is...The Hold Matrix
100
This form should be filled out for every business and any customers outside of our trade area.
What is...EDD form
100
Who can you cash affiliate checks for.
Who are... Customers and non-customers
100
This is the closing cash limit for tellers, with an exception of one teller at each location who may be over this amount if there is a large last minute deposit.
What is...$8,000
100
This publication named Central Bancompany Inc. one of the top banks in America for the last 6 years.
What is...Forbes Magazine
200
This Encore process/function should be used every time a business comes in for a coin order or bills of different denomination.
What is...The change order function
200
These are examples of achievements that all managers are expected to share on Tuesday morning sales calls.
What are...Success Stories
200
This is the additional step you need to do to look up an affiliate customer.
What is...Select the affiliate bank from the drop down menu
200
Opening procedures are used at all branches to ensure the branch and employees are safe and to deter this kind of robber/robbery.
What is...The Morning Glory Bandit
200
Central Bank is one of the largest supporters of this organization that works with partner agencies to help those in need in our local community.
What is...United Way
300
This recently rolled out and is used to quickly look up customers imaged documents.
What is...Central Archive
300
This is used to help identify products that would benefit our business customers.
What is...Business Analyzer
300
You should call this phone extension for help with cross bank transactions.
What is...70288
300
This is used if a robber abducts an employee and has them disarm the alarms.
What is...The Ambush/duress code
300
This Indiana native, joined Central Bank after 18 years at Heartland Bank and its holding company.
Who is...Mr. Minton
400
If you need to search for a Pseudo number for a credit or debit card, this command line banking app can be used.
What is...AC07
400
This is how you CIP a memorial or organization account.
What is...CIP the signor on the account
400
A link to this Centranet site should be saved in your favorites for easy access to this site for tellers to reference.
What is...Affiliate Bank Information Site
400
Two of these are needed for all of these logs: ATM deposit, Night Drop, Vault Access, and Mail.
What is...2 signatures/initials
400
The year Central Missouri Trust Company was established.
When was...1902
500
This must happen if there are multiple payees on a checks payee line and the names are joined by "and"
What is...ALL payees must endorse the back of the check
500
The true measure of a CSR's first interaction with a customer when the customer is first creating their primary relationship with us.
What is...NAO
500
These are the steps if an affiliate customer wants to cash a transit check.
What is...Deposit into the affiliate customers account, then withdraw from their account.
500
This is the amount of time allowed for all new branch employees to be trained on all points listed on the Security Checklist and sign the Security Acknowledgment.
What is...2 days
500
This Legendary Service Standard include your personal appearance and that of your workspace must present positive images for our customers. And our use of professional language.
What is...Legendary Service Standard number 7 ¬ Take Personal Pride