Process of establishing an overall plan or course of action for an organization.
Strategic Planning
100
What is a form of business organization that groups together people who have comparable skills and perform similar tasks.
Functional Organization
100
What is an organizational structure that groups employees into customer-based business segments.
customer division
100
What is a management process of comparing actual to planned performance and taking corrective actions when necessary.
Controlling
100
Skills used to manage time effectively.
time-management skills
200
Detailed action steps to be taken by individuals or groups to implement tactical plans.
Operational Planning
200
What is a diagram representing the interrelationships of positions within an organization.
Organization Chart
200
What is managers who exercise authority based on their rank in the organization and focus their attention on identifying mistakes.
transactional leaders
200
What is a management style identified with managers who tend to make decisions without soliciting input from subordinates.
autocratic leadership style
200
What is skills used in defining a problem, analyzing possible solutions, and selecting the best outcome.
decision-making skills
300
Short-term plans that specify the activities and resources needed to implement a company’s strategic plan.
Tactical Planning
300
What is the process of organizing activities into clusters of related tasks that can be handled by specific individuals or groups.
Specialization
300
What is a form of organization that groups people into several smaller, self-contained units, or divisions, which are accountable for their own performance.
divisional organization
300
What is a management style identified with managers who tend to make decisions without soliciting input from subordinates.
autocratic leadership style
300
What is skills needed to perform specific tasks.
technical skills
400
What is Process of identifying courses of action to be taken in the event that a business is adversely affected by a change.
Contingency Plans
400
What is authority and reporting relationships among people working at different levels of an organization.
Chain of Command
400
What is a managers who mentor and develop subordinates and stimulate them to look beyond personal interests to those of the group.
transformational leaders
400
What is a particular approach used by a manager to interact with and influence others.
leadership style
400
What is skills used to get along with and motivate other people.
interpersonal skills
500
Approach used to assess a company’s fit with its environment by analyzing its strengths, weaknesses, opportunities, and threats.
SWOT Analysis
500
What is a structure in which employees from various functional areas form teams to combine their skills in working on a specific project.
Matrix Structure
500
What is a management style used by those who follow a “hands-off” approach and provide relatively little direction to subordinates.
laissez-faire leadership style
500
What is a management process that provides focus and direction to others and motivates them to achieve organizational goals
directing
500
What is skills used to reason abstractly and analyze complex situations.