Common Rating Errors
Performance Management Process
Performance Management 1
Performance Management 2
100
Consistently rating someone higher than is deserved.
What is Leniency Error?
100
True or False. Employees and supervisors should both evaluate employee performance during the performance assessment phase.
What is True?
100
Formal and more general feedback and information at predetermined intervals.
What is Performance Management?
100
True or False. Performance Management consolidates goal setting, performance appraisal, and development into a single, common systems.
What is True?
200
Judging all aspects of behavior or traits on the basis of a single trait or behavior.
What is Halo Effect?
200
"KSA" in the text refers to.
What is "Knowledge, Skills, and Abilities"?
200
The simplest and most popular technique for approaching performance is the _________ method.
What is the Graphing Rating Scale?
200
True or False. The simplest and most popular performance management technique is the forced distribution method.
What is False?
300
Rating someone consistently lower than is deserved.
What is Severity Error?
300
Make it public. Be supportive. Tie to a vision/mission. Set goals. Track progress and give feedback. Ensure resources. Remove obstacles. All allow managers to ...
What is Ensure Goal Commitment?
300
A _______ appraisal method combines the benefit of narratives, critical incidents, and qualified scales with specific behavioral examples of a good or poor performance.
What is (BARS) Behaviorally Anchored Rating Scales?
300
1. Motivate Change 2. Lay Foundation 3. Sustain Behavior 4. Monitor and Improve. All are steps for ...
What is to Develop a High-Performance Culture?
400
Evaluating employee on only the most recent or initial performance, rather than performance for the entire evaluation period.
What is Recency or Primacy?
400
Set Performance Expectations. Assess Performance. Feedback Performance. All are aspects of the ...
What is the Performance Management Cycle?
400
Rating an employee high on several traits because he/she does one thing well is called ...
What is Halo Effect?
400
1. State the behavior you observed. 2. Describe the impact on self and others. 3. Provide information for improvement or explore improvement with the employee. All are things that allow a manager to ...
What is Do Feedback Well?