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Source, Message, Receiver, Feedback
What is the communication process?
- improves job performance
- accept responsibility for job performance
- develop employees for higher or more complex tasks and responsibilities
What is the purpose of coaching?
awareness of emotions and strengths and weaknesses and how they influence your actions
1 of the 4 pillars of emotional intelligence
What is Self-Awareness?
1. Begin with the end in mind
2. Put First Things First.
What are 2 Habits of Highly Effective People?
- challenges assumptions, takes risks, solicits ideas
1 of the 4 elements of Transformational Leadership
What is Intellectual Stimulation?
- removes all barriers at all stages
What is effective listening?
- unlocks people's potential to maximize their own performance
What is coaching?
being able to calm yourself when overwhelmed
stay balanced, focused, and in control
1 of the 4 pillars of Emotional Intelligence
What is Self-Regulation?
Builds Self Esteem
- Achievement - urge to excel
- 3 Rs - Recognition, Reinforcement, Rewards
- Responsibility - identify employees begging for more responsibility
What are long term incentives?
- leader acts as a role model
1 of the 4 elements of Transformational Leadership
What is Idealized Influence?
- all generations want to be treated fairly
- have satisfaction in their work
- have work to be valued
- employers who understand personal lives are important
What is bridging the gap?
Empathy, putting yourself into someone else's shoes
1 of the 4 elements of Emotional Intelligence
What is Social Awareness?
- mentorship, coaching, listening to needs, attends to needs
- 1 of the 4 Elements of Transformational Leadership
What is Individual Consideration?
motivating, building bonds, and disarming conflict among individuals
1 of the 4 pillars of emotional intelligence
What is Relationship Management?
- leader articulates vision that is appealing to inspire followers
1 of the 4 Elements of Transformational Leadership
What is Inspirational Motivation?
- self awareness
- self regulation
-social awareness
- relationship management
What are the 4 Pillars of Emotional Intelligence?
1. Individualized Consideration
2. Intellectual Stimulation
3. Inspirational Motivation
4. Idealized Influence
What are the 4 elements of transformational leadership?