Power
Social Influence
Politics
100

List the three forms of compliance to power.

Coercive Power

Utilitarian Power

Normative Power

100

From the 3 types of processes of social influence, which one is done because we may believe it is the right thing to do?

Internalization

100

List one skill needed for “ Constructive politics” along with an example.

1) Conceptual Understanding: Relationships

2) Self-Understanding: Balanced Motives

3) Awareness: Knowledge of the Business Environment

4) Interpersonal Skills: Reading Others

200

What power is used when a lower ranking employee is punished for not meeting performance standards?

Coercive power

200

What is Social Proof? 

The way we influence people to take action by convincing them that others are taking the same action.

200

Workplace politics is not always a negative action done in the workplace, what are some simple examples of political strategies in dealing with coworkers?

-Be a team player 

-Ask for advice/opinion

-Exchange favors

-Avoid being hated/despised

300

What are the four key components in the nature of power?

Latent

Relative

Perceived

Dynamic

300

Define learned helplessness and what it can lead too.

The employee feels as if they are not in control, they feel powerless and helpless.  It can lead to depression, burnout, and lower self-efficacy. 

300

Name one guideline for the effective use of political strategies?  

Make power unobtrusive

Build legitimacy

Build a base of support

400

What is subunit power bases? What is it based on?

The way in which groups or organizational subunits get power. Based on the ability to reduce uncertainty, organizational centrality and degree to which activities are non-substitutable.

400

When would Internalization take place?

It takes place when we do something because we believe it is “the right thing to do.”

400

What is organizational politics?

Efforts & activities that people perform to influence, acquire, enhance, to obtain their preferred outcomes in a situation where there is uncertainty or disagreement.