Problem solving Steps
Stay composed
Managing clinical friction
Avoid the blame game
What not to do
100

This is the first step before reacting to a problem

What is pause?

100

This simple technique helps regulate stress instantly

What is breathing?

100

Your main focus should always be on these

What are patient goals?

100

What's your shift focus from WHO to this

What is WHAT?

100

This emotional reaction should be avoided in stressful situation

What is panic?

200

This step involves clearly identifying the issue

What is define?

200

Instead of rushing, you should do this

What is slow down?

200

Each team member's responsibility should be treated with this

What is respect?

200

The priority should be this instead of assigning fault

What is fixing the issue?

200

you should not do this to others when problem arise

What is blame?

300

This step helps you decide what matters most first

What is prioritize?

300

Your attention should be directed here, not the problem itself

What are solutions?

300

Working together effectively is called this

What is collaboration

300

Concerns should be handled in this setting

What is privately?

300

Problems should never be this

What is ignored?

400

This is when you carry out your plan

What is act?

400

You should remain calm and this

What is objective?

400

This must be done clearly to avoid misunderstandings

What is communication?

400

This mindset focuses on solutions not individuals

What is Problem solving mindset?

400

You should never do this to your team members

What is undermine them?

500

This step involves reviewing and making changes if needed

What is adjust?

500

This is the overall mindset needed when under pressure

What is staying composed?

500

Instead of rivalry team should aim for this shared approach

What is team centered care or collaboration

500

Public blame often damages this

What is team trust/ morale?

500

Doing this can escalate conflict and reduce teamwork

What is negative behavior(panic, blame, ignoring issues)?