MANDT JEOPARDY CHAPTERS 1-3

HEALTHY RELATIONSHIPS

100

NAME THE THREE THREE CONCEPTS THE MANDT SYSTEM TEACHES (Question 2)

What are: Dignity and Respect are experienced on a continual basis, ** Trust and Committment are developed, ** Roles, goals and boundaries are clearly defined.

200

MOST EFFECTIVE WAY TO INVITE COMMUNICATION (QUESTION 10)

What is explain the reason behind the request? *******CRISIS CYCLE DAILY DOUBLE*********

300

BUILDING HEALTHY RELATIONSHIPS ACCOMPLISHES THESE THINGS (QUESTION 14)

What is: allow individuals to see mistakes as mistakes, makes it easier to resolve conflicts and makes it easier to ask for help. ?

400

MOST IMPORTANT THING STAFF CAN LEARN FROM MANDT (Question 9)

What is learning how to manage your own behavior so you can help others?

500

THIS IS THE ORDER OF MASLOW'S HIERARCHY (Question 1)

What is: Need for food, water and shelter** Need for Safety and Security** Healthy Relationships** Achievement** Self-Actualization

HEALTHY COMMUNICATION

100

CLEAR COMMUNICATION (Question 15)

What is both people understand the message?

200

THIS DESCRIBES ANGER (Question 7)

Anger is also often brought about by fear, embarassment, pain, shame or frustration **** is an emotion that comes after another emotion *** and is an emotional signal that tells a person when something needs to be changed.

300

INVADING A PERSON'S PERSONAL SPACE WITHOUT PERMISSION MAY CAUSE THIS (Question 6)

What is: May re-traumatize someone who has been physically or sexually abused ** may also frighten the individual and cause them to escalate.

400

COMPONENTS OF ACTIVE LISTENING (Question 4)

What are: Showing you are paying attention through body language, **Listening to the person's non-verbal communication with your eyes,** Listening for the feelings and facts that are in every communication,** Relax? ********CRISIS CYCLE DAILY DOUBLE********

500

PRINCIPLES OF TOUCH AS COMMUNICATION (Question 11)

What are: Length of touch limited to 1-3 SECONDS *** Ask before touching** * Know where to touch (top of shoulder, between elbow and shoulder)** People affected by sensory integration needs may perceive light touch as aversive

HEALTHY CONFLICT RESOLUTION

100

THIS CONFLICT RESOLUTION BUILDS HEALTHY RELATIONSHIPS. __________ WHILE THIS KIND MAINTAINS RELATIONSHIPS_______________(Question 19)

What is: WIN / WIN & COMPROMISE

200

STEPPING BACKWARD FROM THE PERSONAL SPACE OF SOMEONE IN THE ESCALATION PHASE OF THE CRISIS CYCLE DOES THIS (Question 16)

What is: A non-verbal way of conveying respect *** a way to help build trust and autonomy *** lets them know you are listening to them *** it will probably help them to feel safe and then to de-escalate.

300

REASONS A PERSON MAY ACT OUT (Question 12)

What is: Something internal over which you have little or no ability to impact (e.g. pain, medication, illness, chemical dependency, worry, depression)**Something external, such as the environment (e.g. room size, noise, temperature, light, smells, weather, etc.)**An inability to effectively communicate (needs, desires, emotions, wants, etc. ********CRISIS CYCLE DAILY DOUBLE*********

400

REASONS TO PROCESS AN INCIDENT IMMEDIATELY (Question 5)

What is: It can help the team identify factors that led up to the incident, ** Help the person learn from the incident so he/she can make different choices in the future?

500

WAYS TO AVOID CONFLICT ESCALATION (Question 3)

What is Helping the individual express nonphysical communication** Using the individual's name,** Reflecting the individual's thoughts back in your own words to show you care?

R.A.D.A.R.

100

FIRST R IN R.A.D.A.R AND WHAT DOES IT MEAN (QUESTION 22)

What is Recognize? Using your senses to determine that something has changed in the environment.

200

D IN R.A.D.A.R. AND WHAT DOES IT MEAN (Question 22)

What is Decide? Determining what to do in response to what is going on.

300

FIRST A IN R.A.D.A.R. AND WHAT DOES IT MEAN (QUESTION 22)

What is Assess? Analyzing what is happening to everyone and the environment.

400

SECOND R IN R.A.D.A.R. AND WHAT DOES IT MEAN (QUESTION 22)

What is Review? Looking at the outcome of staff interaction to determine if the outcome the staff had in mind was met and what may be done differently

500

SECOND A IN R.A.D.A.R. AND WHAT DOES IT MEAN (Question 22)

What is Act? Responding verbally, generally or with a specific physical response to what is going on. ********CRISIS CYCLE DAILY DOUBLE*******

HODGE PODGE

100

SETTING EVENTS MAKE PEOPLE RESPOND TO USUAL THINGS IN THIS WAY (Question 20)

What is an unusual way? *******CRISIS CYCLE DAILY DOUBLE******

200

THIS IS WHAT HAPPENS WHEN STAFF MANAGE THEIR OWN BEHAVIOR (Question 21)

What is affirm their feelings and then choosing their own behaviors?*****By doing this they are acting as a role model to teach others how to manage their own stress and provide a safe environment for people.

300

TEAM WORK IS THIS (Question 13)

What is Relationships in Action **** a group of people with a common purpose working toward the same goal and results***** the collective knowledge and skills of a team of people ensuring a greater chance of success that a disorganized and disconnected approach where people do not work together.

400

ONE WAY TO COMMUNICATE WITH PEOPLE WHOSE PRIMARY METHOD OF COMMUNICATION IS NON-VERBAL (Question 17)

What is: Use short sentences and gestures that match what you are saying *** Listen to changes in tone *** Observe for changes in body language, eye contact and facial expression

500

BEHAVIOR IS A WAY TO DO THIS (Question 18)

What is to communicate what people want to get and / or to get away from.