What part of RADAR is using your senses to determine that something has changed in the environment?
Recognize
100
True or false: In a positive, healthy relationship, the relationship will always be perfect?
False
100
How should you respond when someone is in the baseline phase?
Support the person in what he/she is doing.
100
Give an example of a "you" message.
You make me mad. You are wrong. You are always late. You don't care about me. You are driving me crazy!
100
Setting events set people up to respond in USUAL things in their environment in _______________ ways.
Unusual
200
What part of RADAR is analyzing what is happening to people and the environment around you?
Assess
200
True or False: To be an active listener, you can write notes while you are listening.
False
200
How should you respond if someone is in the Crisis phase?
Least amount of interaction necessary for safety.
200
Are "You" messages effective at de-escalating conflict situations?
Certainly not!
200
Behavior is how we ________________ what we want to get and/or get away from.
communicate
300
What part of RADAR is a verbal, non-verbal or physical response to a situation?
Act
300
True or False: Distraction is a good long term solution.
False
300
How should you respond if someone is in the post-crisis phase?
Observation and Support
300
Give an example of an "I" message.
I was worried because I thought you might be hurt when you didn't show up for supper. I need to cool off because I feel angry at how this conversation is going. I feel disrespected when you call me names.
300
We can ______________ our feelings and ____________ our behaviors.
affirm, choose
400
What part of RADAR is looking back at the outcome to determine what worked and what didn't work?
Review
400
True or False: To effectively support people, the most important skill you can learn is how to manage yourself.
True
400
How should you respond if someone is in the De-escalation phase?
Structured cooling off
400
Do people sometimes use "you" messages when they are upset?
Yes, often.
400
Striving for a _______________ outcome maintains relationships.
500
What part of RADAR is determining how to respond to what is happening in the environment?
Decide
500
True or False: Before touching another person, you should:
ask for permission
know where to touch him/her
consider how he/she may react.
True
500
How should you respond if someone is in the stabilization phase?
Active listening
500
True or false: When people are not cooperating or listening to us, we may be sending "you" messages.
True
500
Striving for a ________________ outcome builds relationships.