LENDING
DAY TO DAY

OPX
INVESTING
MISC/FUN
100

When does early renewal period start?

120 days prior to maturity 

100

What are the 5 steps to onboarding the TD way?

Saving, ODP, Credit Card, Referral, Making Banking Easy

100

What is the minimum # of employees needed to open the branch?

3

100

Which core play does PA update and Personal Discovery fall under?

Know you and Guide you

100

What is the rally cry?

Make life easy, be helpful, be human, always.

200

What is the appropriate timing for sending MMS referral?

BEFORE application is started on creditlink. 
200

Which of the TD Credit Cards allow lounge access?

First Class Travel Infinite and Aeroplan Privillege.

200

What is the minimum level you need to perform the premise check?

Level 4

200

What is the process of resolving a Mutual Fund deficiency? What is the timeframe?

2 attempted contacts and 1 letter within 30 days. 1st call must be done within 5 days. 

200

What are Michael's dogs names?

Louie and Milo

300
Name 3 criteria to refer to MMS

-Rentals

-Self employed

-Modular/Mobile Homes

-Non permanent resident 

-Purchasing property on leased land

-Applications closing greater than 6 months 

-Construction draws 

-Cottages

-Ruler properties 5acres 

300

What is the total $ value of New to Canada Package?

$1885

300
How often is video monitoring conducted?

1 per quarter 

300

What is the minimum time period that funds need to be in your FHSA before it can be used for a down payment?

0 - No time period

300

What is percentage of our mortgages will be renewing in the next 2 years?

50%

400

What criteria gets customers a bonus for the SMO campaign? What is the amount?

Mortgage switches $1100, Amount varies for purchases and must be minimum 3 year closed term, HELOC must have term portion, must be NEW TD Mortgage or HELOC.



400

What is the minimum remaining work permit duration at time of submission for credit cards?

120 days 

400

When an employee transfers to another branch, are we required to change combs?

Yes
Single only 

(2 business days)

400

What are the 3 requirements for a BM to be registered with TDIS?

A current Mutual Fund Representative license;

A minimum of two years of mutual fund industry experience; and

Successful completion of any one of the following exams:

  • Branch Compliance Officer’s Course Exam
  • Branch Managers Course Exam; or
  • Branch Managers’ Examination Course Exam.
400

Who has been the longest serving BM in our district?

.... you guys decide :)