When does early renewal period start?
120 days prior to maturity
What are the 5 steps to onboarding the TD way?
Saving, ODP, Credit Card, Referral, Making Banking Easy
What is the minimum # of employees needed to open the branch?
3
Which core play does PA update and Personal Discovery fall under?
Know you and Guide you
What is the rally cry?
Make life easy, be helpful, be human, always.
What is the appropriate timing for sending MMS referral?
Which of the TD Credit Cards allow lounge access?
First Class Travel Infinite and Aeroplan Privillege.
What is the minimum level you need to perform the premise check?
Level 4
What is the process of resolving a Mutual Fund deficiency? What is the timeframe?
2 attempted contacts and 1 letter within 30 days. 1st call must be done within 5 days.
What are Michael's dogs names?
Louie and Milo
-Rentals
-Self employed
-Modular/Mobile Homes
-Non permanent resident
-Purchasing property on leased land
-Applications closing greater than 6 months
-Construction draws
-Cottages
-Ruler properties 5acres
What is the total $ value of New to Canada Package?
$1885
1 per quarter
What is the minimum time period that funds need to be in your FHSA before it can be used for a down payment?
0 - No time period
What is percentage of our mortgages will be renewing in the next 2 years?
50%
What criteria gets customers a bonus for the SMO campaign? What is the amount?
Mortgage switches $1100, Amount varies for purchases and must be minimum 3 year closed term, HELOC must have term portion, must be NEW TD Mortgage or HELOC.
What is the minimum remaining work permit duration at time of submission for credit cards?
120 days
When an employee transfers to another branch, are we required to change combs?
Yes
Single only
(2 business days)
What are the 3 requirements for a BM to be registered with TDIS?
A current Mutual Fund Representative license;
A minimum of two years of mutual fund industry experience; and
Successful completion of any one of the following exams:
Who has been the longest serving BM in our district?
.... you guys decide :)