Account Maintenance
Wizard
Settings
Systems and Tools
Cases
100

How would you go about blocking a item from the General Ledger?

What is...

Manage 

Payroll Items

select the item click edit 

select box "Block this item from the General Ledger"

Save

100

What are two ways to add accounts for a new client ?

What is... Import 

Manually enter

100

How do you block an item in the General Ledger ?

What is...

Manage 

Payroll Items 

edit 

select block 

100

What resource is helpful to find answers to concerns you may have on the line with a client ?

What is ...

Knowledge Portal (previously Ask-It)

100

Who transfers the case to the mapper ?

What is...

The IC 

200

How would this account be entered into HTML? be specific 

Paychex:General Ledger:Mapping Training 

What is...

Parent= Paychex

Sub1= General Ledger

Sub2= Mapping Training 

200

What are the 5 steps to the setup Wizard ?

What is...

1. Preferences

2. Accounts

3. Payroll items 

4. Assignments 

5. Review 

200

Name three posting options?

What is ...

Organizations 

Jobs

Labor Assignments

Locations 

Positions 

Employees

200

What are the steps for running a General ledger Assignment Detail report ?

What is....

Log into General Ledger 

Go to the report section and locate GLAD 

or 

analytics & Reports>all report>search for GLAD

200

What should be attached to the on-boarding case?

What is...

Checklist/Type form details 

COA/Sample

300

What is something that can never be deleted from the setup?

What is...

Default Accounts 

300

What mode will the Wizard be in when the client will confirm mapping 

What is...

review mode 

300

Walk me through the steps for turning on the audit trail from Employee Withholdings?

What is...

Manage

Payroll Items

Employee Withholdings bucket

select one (edit) or select all (apply)

select add debits/ credits box

Credit = Tax Liability

Debit Offset= Tax Liability  


Credit offset= Cash 

300

What are the three "integrations" we support?

What is...

1. Quick Books Online 

2. Xero

3. Sage Intacct

400

How do you add a new class ?

What is...

manage>classes>add new button

400

What mode will will the wizard show if the GL is complete?

What is...

Maintenance Mode 

400

What are the three Organize transaction settings?

What is...

By Account 

By Check 

Pay item Category (custom)

400

What are the 7 steps to the GL Process?

What is...

Typeform

Welcome Call

Mapping

Custom Reporting 

Orientation Call

Graduation Call

Onboarding Complete- Transfer to support 

400

How do you transfer case back to case owner?

What is...

go to case link 

next to case owner click the icon to the right and search for the rep and change owner  

500

how do you map a new item in HTML be specific 

What is...

log into flex

select GL Tab 

Manage >accounts>add acocunt

to map click +ADD

add new customization and assign using drop downs for account/payroll items  

save 

500

What 2 questions do we need to ask ourselves when its comes to audit trails?

What is...

1. Is the client on Tax Pay or Not 

2. Does the client have liabilities listed on their COA

500

what fields should be filled in on the SF case when mapping is completed?

What is...

Setup Status= Mapping competed

Mapping time 

Complexity

Import used/explanation 

EFT split

Exporting Reporting Utilized 

Timing Notes

will also accept mapping coordinator  and initial mapping status