Reassessment Period
What should you check before charging a 50% or 25% Opt-In Fee?
MyZou
How long should rotation take?
5-7 minutes
What should you set a students username to be when editing their account information?
Their pawprint
Which lead wrote a book?
Tucker
What group should basic memberships be in?
Basic Access
What circumstances would cause a student to need a partial Opt-In?
Students Import Only fee ends early because they dropped below the credit threshold
When can you order Shake Smart?
Before your shift or during your 15 minute break if working 4+ hours
How do you merge an account?
Verify that the accounts belong to the same person, click the three dots, click add to merge list, once all accounts are added to the list select "merge now"
Which lead's favorite animal is a giraffe?
Abby
How many groups should a member be in?
One
What payment method can a student use for a 50% Opt-In?
Student Charge
When responding to emails at MGS, you should make sure to?
Sign your name
In Fusion, how do you navigate to troubleshoot login information?
Click the pencil, the drop down arrow, then edit user account
Which leads are from Iowa?
Nevaeh and Mack
What is the name of the group for members who are currently suspended?
Account Review
Between what we opt them in for and what the university has charged them, how much should the student be charged for total?
$191.10
Who should you share member/guest confidential information with?
Relevant parties (such as suspension information with the lead)
For non-student members, how can we help them fix their login info?
Change their username to something they know in Fusion, then have them go to their own fusion portal and click forgot password
Which leads are math(ish) majors?
Elyse and Anna
What group should import-only undergraduate students be in?
Members 01
How much would the 50% Opt-In be?
$95.55
You're calling out of your 7:30-9:30AM shift. Anna is the lead from 5:15-8AM and Madalyn is the lead from 8-11AM. Who should you message?
Anna!
You're troubleshooting a students login. When you go to edit the account it says "new user account" instead. How do you resolve this issue?
There is a second account somewhere and you need to merge the accounts.
Which leads were born in May?
Madalyn and Claire
Who would you put in the Members MVL 02 group?
Med, Vet, and Law students